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Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
Designed exclusively for waste management professionals, Starlight offers a comprehensive and integrated workflow BPM system that links you with customers, drivers, dispatchers, services, inventory, invoicing, payments, as well as landfill and recycling facilities. It helps confirm service completion through date, time, and geo-stamps, effectively reducing unnecessary trips for claimed missed pickups. Additionally, the system allows you to establish reminders for when existing contracts, whether competitive or your own, are nearing expiration, ensuring that you can secure current business while actively seeking new opportunities at the optimal time. With the Live Dispatch Map feature, you can track productivity at each job site and communicate changes to drivers seamlessly. This innovative tool also allows for the verification of services with detailed documentation, enhancing accountability in operations. Furthermore, you can strategically set reminders for both contract expirations and potential new business ventures to maximize your growth potential.
API Access
Has API
API Access
Has API
Integrations
PushFeedback
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
Starlight Software Solutions
Founded
2015
Country
United States
Website
www.starlightsoftwaresolutions.com/business-lines
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Recycling
Billing & Invoicing
Brokerage Management
Buy / Sell Ticketing
Container Management
Customer Database
Dispatch Management
Electronics Recycling
Fingerprint Scanning
ID Scanning
Integrated Cameras
Inventory Tracking
Logistics
Market Price Tracking
Plant Management
Plastics Recycling
Pulp & Paper Recycling
Receiving / Production Management
Scrap Recycling
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
Waste Management
Billing & Invoicing
Customer Accounts
Customer Database
Equipment Tracking
Inventory Management
Routing
Scheduling
Waste Disposal
Work Order Management
