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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.

Description

Designed exclusively for waste management professionals, Starlight offers a comprehensive and integrated workflow BPM system that links you with customers, drivers, dispatchers, services, inventory, invoicing, payments, as well as landfill and recycling facilities. It helps confirm service completion through date, time, and geo-stamps, effectively reducing unnecessary trips for claimed missed pickups. Additionally, the system allows you to establish reminders for when existing contracts, whether competitive or your own, are nearing expiration, ensuring that you can secure current business while actively seeking new opportunities at the optimal time. With the Live Dispatch Map feature, you can track productivity at each job site and communicate changes to drivers seamlessly. This innovative tool also allows for the verification of services with detailed documentation, enhancing accountability in operations. Furthermore, you can strategically set reminders for both contract expirations and potential new business ventures to maximize your growth potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PushFeedback No 

Integrations

PushFeedback Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Computer Information Systems

Founded

1985

Country

United States

Website

www.cis.com/systems

Vendor Details

Company Name

Starlight Software Solutions

Founded

2015

Country

United States

Website

www.starlightsoftwaresolutions.com/business-lines

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Recycling

Billing & Invoicing Yes 
Brokerage Management No 
Buy / Sell Ticketing No 
Container Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronics Recycling No 
Fingerprint Scanning No 
ID Scanning No 
Integrated Cameras No 
Inventory Tracking Yes 
Logistics No 
Market Price Tracking No 
Plant Management No 
Plastics Recycling Yes 
Pulp & Paper Recycling Yes 
Receiving / Production Management No 
Scrap Recycling Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management No 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Trucking

Billing & Invoicing Yes 
Customer Database No 
Dispatch Management Yes 
Driver Management Yes 
Driver Settlements No 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management No 
Mileage Tracking Yes 
Quote Management No 
Quotes/Estimates No 
Recruiting Management No 
Routing Yes 
Scheduling Yes 
Trip Logs Yes 
Vehicle Management Yes 
Vehicle Tracking No 

Waste Management

Billing & Invoicing Yes 
Customer Accounts Yes 
Customer Database Yes 
Equipment Tracking Yes 
Inventory Management Yes 
Routing Yes 
Scheduling Yes 
Waste Disposal No 
Work Order Management Yes 

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