Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
SOMA Records is a top-tier, customizable records management solution designed to enhance data integrity and streamline workflow processes across agencies. This application is specifically tailored to meet the growing demands of a 911 dispatch center, featuring a highly visual, automation-friendly interface that prioritizes the dispatcher's needs. By optimizing data-driven dispatch recommendations, SOMA significantly reduces dispatch times and lessens the cognitive burden on dispatchers, contributing to a more sustainable workforce. Our real-time data analysis capabilities, powered by an integrated analytics engine, allow for effective decision-making. Additionally, we incorporate GIS mapping to provide visual insights into criminal activity relevant to your area. This empowers command staff to efficiently allocate resources and implement effective "smart policing" strategies, ultimately enhancing community safety. The focus on user experience ensures that every interaction with the application is intuitive and productive.
API Access
Has API
API Access
Has API
Integrations
SOMA Global Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
SOMA Global
Founded
2017
Country
United States
Website
www.somaglobal.com/applications/soma-records/
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking