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Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
Developed and rigorously tested by law enforcement professionals, CivicRMS stands out as a cutting-edge, efficient records management system. Its sophisticated integration features allow for the unification of all software applications onto a single platform, making it the ideal RMS for centralized operations. Users can seamlessly access various systems and applications through CivicRMS without the need to toggle between different interfaces. This capability ensures that critical information is readily available, providing quick and precise results through advanced fragmented search technology. Additionally, users can generate NIBRS-compliant reports directly from incident reports, with the system's built-in validation tools that automatically detect errors and suggest immediate corrections. By streamlining workflows, CivicRMS reduces the burden of manual data entry, allowing officers to quickly access essential information, such as dispatch calls, incident reports, arrest records, and inmate information. This immediate access empowers officers to make informed decisions and act swiftly in the field, enhancing public safety and operational efficiency. Overall, CivicRMS significantly enhances the effectiveness of law enforcement agencies by consolidating vital resources into a single, user-friendly interface.
API Access
Has API
API Access
Has API
Integrations
CivicEye
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
CivicEye
Founded
2007
Country
United States
Website
www.civiceye.com/products/civicrms/
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
