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Description
Discover the details of unknown callers by accessing their contact information and reviewing past communications. The Explore feature provides numerous shortcuts for managing your contacts, including the ability to initiate a call, send a text, compose an email, find their location on a map, set reminders for future calls, save numbers to your contact list, or block unwanted callers entirely. You can prevent nuisance calls with CIA's Call Blocker, which gives you the option to automatically disconnect unwanted calls before they reach your phone or to silence them and redirect them straight to voicemail. With the ability to block all hidden or international numbers, or even specific country codes, you retain full authority over who can contact you. Additionally, CIA alerts you to over 1 million known spam numbers globally, ensuring you stay protected from potential scams and unwanted disturbances. This comprehensive suite of features empowers you to manage your communication with ease and confidence.
Description
Reclaim valuable hours of productivity by enhancing your communication with prospects and customers efficiently. This process starts by logging information directly within Salesforce, allowing you to connect with customers and prospects instantly just by clicking on their phone numbers. While on the call, you can easily find answers, review call history, jot down notes, and finalize important details without needing to switch between different apps or devices. Say goodbye to sticky notes and scribbles on napkins, as you can now streamline your sales operations with features like automatic call logging, voicemail drop, and quick-access call lists, enabling faster connections to your leads and contacts. Establish greater trust with customers by ensuring that incoming calls are directed to a personal, dedicated number and voicemail system. With Lightning Dialer, you gain access to an outbound calling solution that can also include inbound calling capabilities. Furthermore, you only need to pay for the total minutes used by your organization, conveniently purchased in blocks of 1,000 minutes, keeping your costs manageable while maximizing efficiency. In this way, sales teams can focus more on building relationships and closing deals rather than getting bogged down by administrative tasks.
API Access
Has API
API Access
Has API
Integrations
Akoonu
Salesforce
Sweep
Twistellar DASH
inRiver PIM
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CIA
Website
cia-app.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/sales-cloud/features/lightning-dialer/
Product Features
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management