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Description
CHATTERgo is an innovative AI-driven conversational platform designed to elevate the shopping journey within your store. In contrast to conventional e-commerce search functionalities that depend on precise keyword matching, CHATTERgo utilizes ChatGPT along with vector-based search methodologies to identify the most pertinent product information and content. Additionally, CHATTERgo is equipped to manage customer service inquiries, including requests for order fulfillment status, effectively serving as your store's around-the-clock concierge. Currently, CHATTERgo is compatible with Shopify, accessible through the Shopify App Store, and also supports Adobe Commerce (Magento) platforms, expanding its usability across various e-commerce environments. This versatility makes it a valuable asset for retailers looking to enhance customer engagement and satisfaction.
Description
Offer round-the-clock, human-like interactions in multiple languages across various platforms, ensuring that customer support and sales operations are automated without compromising on satisfaction. Reduce expenses and enhance productivity by delivering immediate human-level assistance at all hours. Most customer inquiries can be resolved without human involvement, with only the more complex issues being escalated to human representatives. This leads to improved conversion rates, as customers can more easily navigate and select the right products, reminiscent of the personalized service found in traditional retail environments. Capture customer engagement with tailored messages triggered by specific behaviors, such as adding items to their cart, visiting product pages, abandoning carts, or completing orders. Additionally, our bots are versatile and can be utilized on a wide range of platforms, including popular messaging apps like WhatsApp and Instagram, ensuring comprehensive communication coverage. By integrating these capabilities, businesses can create a seamless and efficient customer experience that bridges the gap between digital and personal interaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adobe Commerce
Magento
Shopify
BigCommerce
Dixa
Facebook
Facebook Messenger
Freshdesk
Gmail
Gorgias
Integrations
Adobe Commerce
Magento
Shopify
BigCommerce
Dixa
Facebook
Facebook Messenger
Freshdesk
Gmail
Gorgias
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CHATTERgo
Founded
2013
Country
Hong Kong
Website
chattergo.com
Vendor Details
Company Name
Octocom
Website
www.octocom.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration