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Description
CEDEX Technologies is a prominent chatbot development firm located in Kerala, India. Our passionate team consists of specialists in both chatbots and voicebots, committed to creating tailored solutions that align with our clients' specific business needs. We focus on designing, developing, and training sophisticated chatbots and voice applications that possess conversational skills, contextual awareness, and distinctive personality traits. As the chatbot landscape rapidly advances, these tools are anticipated to take over roles traditionally held by humans in sectors such as customer service, e-commerce, entertainment, news dissemination, delivery logistics, and corporate communication. While the concept of developing chatbots may appear straightforward, crafting one that truly fulfills particular business objectives demands the proficiency of a skilled development team. Our chatbots are capable of providing round-the-clock assistance to your customers, ensuring they never experience off days or frustration, which ultimately enhances customer support. Furthermore, chatbots can efficiently automate repetitive tasks, ensuring they are executed promptly and accurately, thereby streamlining operations and freeing up human resources for more complex challenges.
Description
Surbo merges the advantages of both physical and digital retail by enabling users to make purchases directly through chatbots. With the integration of machine learning, Surbo allows these chatbots to handle frequently asked questions efficiently, while seamlessly transferring more complex inquiries to a live agent, ensuring a smooth communication flow. This platform assists in guiding consumers, transforming passive visitors on your sites into engaged prospects. By adapting to the evolving landscape of the automotive sector, Surbo enhances buyer experiences with uninterrupted support before and after a sale, fostering deeper and more personalized connections. In the banking sector, customer expectations are rapidly changing, necessitating innovative approaches to service. By harnessing the power of chatbots infused with a human touch, businesses can provide exceptional value to their customers, enhancing service quality and streamlining daily tasks for greater convenience and efficiency. Ultimately, Surbo stands at the forefront of revolutionizing customer interactions across various industries.
API Access
Has API
API Access
Has API
Integrations
Chatfuel
Dialogflow
Facebook Messenger
IBM Watson
Kik
Magento
Manychat
PrestaShop
Skype
Slack
Integrations
Chatfuel
Dialogflow
Facebook Messenger
IBM Watson
Kik
Magento
Manychat
PrestaShop
Skype
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CEDEX Technologies
Founded
2015
Country
India
Website
cedextech.com
Vendor Details
Company Name
Surbo
Founded
2015
Country
India
Website
www.surbo.io
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking