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Description
CEDEX Technologies is a prominent chatbot development firm located in Kerala, India. Our passionate team consists of specialists in both chatbots and voicebots, committed to creating tailored solutions that align with our clients' specific business needs. We focus on designing, developing, and training sophisticated chatbots and voice applications that possess conversational skills, contextual awareness, and distinctive personality traits. As the chatbot landscape rapidly advances, these tools are anticipated to take over roles traditionally held by humans in sectors such as customer service, e-commerce, entertainment, news dissemination, delivery logistics, and corporate communication. While the concept of developing chatbots may appear straightforward, crafting one that truly fulfills particular business objectives demands the proficiency of a skilled development team. Our chatbots are capable of providing round-the-clock assistance to your customers, ensuring they never experience off days or frustration, which ultimately enhances customer support. Furthermore, chatbots can efficiently automate repetitive tasks, ensuring they are executed promptly and accurately, thereby streamlining operations and freeing up human resources for more complex challenges.
Description
Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.
API Access
Has API
API Access
Has API
Integrations
Airtable
Alexa Smart Properties
Chatfuel
Dialogflow
EAZY CRM
Facebook
Facebook Messenger
Google Assistant
Google Cloud Platform
Kik
Integrations
Airtable
Alexa Smart Properties
Chatfuel
Dialogflow
EAZY CRM
Facebook
Facebook Messenger
Google Assistant
Google Cloud Platform
Kik
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CEDEX Technologies
Founded
2015
Country
India
Website
cedextech.com
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
engage.sinch.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant