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Description
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
Description
It all starts with a dialogue. Keep your audience engaged and active on your site through intuitive prompts and compelling calls to action, offering a comprehensive digital retail experience. Provide customers with a genuine transition from online to in-store vehicle purchasing while ensuring a smooth sales process for dealerships. In essence, CarNow is an entirely open platform. Boasting over 100 existing integrations with continual updates, we assure that your preferred tools will gain even more utility on the CarNow platform. Our exceptional teams facilitate an in-store onboarding experience, utilizing industry-tested best practices to achieve optimal results. With regular monthly training sessions, we maximize the value of your investment in our platform. Our powerful video messaging feature is accessible across both desktop and mobile applications and can be tailored by department, operational hours, and product type. Additionally, take advantage of personalized SMS notifications as part of your unique video strategy, enhancing customer engagement and satisfaction even further. This holistic approach ensures a seamless experience for both dealerships and buyers alike.
API Access
Has API
API Access
Has API
Integrations
AutoSweet
Dealer-FX
Facebook
Google Calendar
Google Chrome
Handwrytten
KeyTrak
Numa
OfferUp
Pam
Integrations
AutoSweet
Dealer-FX
Facebook
Google Calendar
Google Chrome
Handwrytten
KeyTrak
Numa
OfferUp
Pam
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CDK Global
Founded
1974
Country
United States
Website
www.cdkglobal.com
Vendor Details
Company Name
CarNow
Founded
2014
Country
United States
Website
www.carnow.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Auto Dealer Accounting
Buy-Here-Pay-Here
Collections Management
Expense Management
Financing Management
Inventory Management
Lease-Here-Pay-Here
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Dealership Management
Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration
