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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CA Client Automation provides a comprehensive perspective on your entire IT asset portfolio, incorporating advanced automation and remote management features to oversee the end-user computing ecosystem, regardless of whether it consists of physical or virtual components. It simplifies the intricate daily tasks that can overwhelm your IT department, enabling operations to function more smoothly and cost-effectively than ever before. This management solution not only enhances the efficiency and security of desktops, laptops, servers, and other devices through user self-service options, policy-driven automation, and detailed analytics, but it also consolidates the oversight of both physical and virtual environments. This consolidation minimizes management difficulties and enhances service delivery, all the while facilitating your transition towards next-generation desktop management. Furthermore, it empowers IT professionals to make well-informed choices by providing centralized, real-time device information, ensuring that your organization stays ahead in a rapidly evolving technological landscape.

Description

Assyst empowers your workforce by ensuring they have access to the necessary technology, support, and expertise to maintain high productivity levels. With web and mobile accessibility to services and assistance available anytime, anywhere, and on any device, it provides a seamless user experience. The digital service management tools are specifically designed to facilitate large-scale remote work. By utilizing an intelligent service desk chatbot, you can alleviate over 30% of your support capacity. Assyst serves as a ready-to-use application for overseeing IT Services without the complications and costs typically associated with ITSM solutions like ServiceNow and BMC Remedy. It offers complete transparency, governance, and oversight of IT investments and the corresponding business value they yield. Additionally, you can manage assets and automate processes to enhance business value in an increasingly complex physical and virtual IT environment. The advanced ITOM technology simplifies the management of a dynamic portfolio of IT services, allowing companies to adapt swiftly to rapid changes. This makes Assyst an indispensable tool for organizations aiming to optimize their IT operations efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axonius No 

Integrations

Axonius Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/info/clarity-sm/ca-client-automation

Vendor Details

Company Name

IFS assyst

Founded

1988

Country

United Kingdom

Website

assyst.ifs.com

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management Yes 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

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