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Description
A traditional, all-encompassing CRM system is no longer adequate to meet the complexities of the modern market and the requirements of digital transformation efforts. Enter the next generation of industry-tailored AI CRM, which offers robust predictive insights designed to enhance the effectiveness of sales, marketing, and service across various sectors. These AI-driven insights, integrated into industry-specific workflows, empower your sales, marketing, and service teams to perform at their peak. By concentrating on high-value leads identified through specialized AI models, alongside the appropriate sales strategies and pricing, businesses can optimize their outreach efforts. Additionally, AI can help pinpoint customers who are at risk of churning and suggest strategies to retain them effectively. Unlike generic CRM and Customer Experience Management solutions that often take extensive time to implement and provide limited immediate economic returns, C3 AI CRM presents pre-built applications tailored to specific industries, complete with specialized object models, AI methodologies, workflows, and data connections to address your distinct business requirements. This tailored approach not only accelerates deployment but also enhances the potential for long-term success.
Description
Lightfield represents an advanced, AI-powered customer relationship management (CRM) system designed to seamlessly capture, structure, and evaluate every interaction with customers, eliminating the need for tedious manual data entry by automatically recording details from emails, meetings, support tickets, and other engagements, thereby maintaining a comprehensive and uninterrupted timeline of relationships. This innovative platform replaces conventional CRM data entry processes by integrating seamlessly with meeting schedules, email communications, and ticketing services, ensuring that your CRM is continuously updated to preserve context and facilitate timely follow-ups, which aids teams in enhancing their strategies with every engagement. Users can interact with their CRM using simple language queries and benefit from agent-like functionalities that enable actions to be taken post-meeting, all while leveraging complete relationship insights. Additionally, Lightfield boasts capabilities such as automatic meeting preparation, video capture and transcription, streamlined follow-up tasks, a collaborative environment for task distribution and feedback, along with a dynamic data model that adapts to the evolving needs of your organization. With these robust features, Lightfield not only enhances productivity but also fosters deeper customer connections.
API Access
Has API
API Access
Has API
Integrations
Adobe Document Cloud
Adobe Experience Cloud
Amazon Web Services (AWS)
Azure Marketplace
Google
Google Cloud Platform
HPE Consumption Analytics
Microsoft 365
Microsoft Azure
Slack
Integrations
Adobe Document Cloud
Adobe Experience Cloud
Amazon Web Services (AWS)
Azure Marketplace
Google
Google Cloud Platform
HPE Consumption Analytics
Microsoft 365
Microsoft Azure
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$36 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
C3 AI
Country
United States
Website
c3.ai/products/c3-ai-crm/
Vendor Details
Company Name
Lightfield
Founded
2020
Country
United States
Website
lightfield.app/