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Description
Effortlessly manage user access to organizational resources with group administration features. You can access the admin console via a web browser to oversee both individual users and groups. Allow users to take control of their own credentials and personal data through a self-service portal. Centrally coordinate users, groups, workstations, and single sign-on (SSO) capabilities for Software as a Service (SaaS) offerings throughout your business. Transition users seamlessly from an LDAP server, Windows Active Directory, Microsoft 365, Google Workspace, or by uploading a CSV file. Lighten the burden on IT teams by empowering users to reset their passwords, update their secondary email addresses, phone numbers, and physical addresses, among other details. Establish on-premises LDAP servers to facilitate rapid local authentication. Optimize the authentication process for SaaS applications using SSO and efficient user account setups. With C2 Identity's low-latency hybrid architecture, you can achieve swift offline authentication through local LDAP servers, ensuring a smooth user experience. This comprehensive approach not only enhances security but also improves user satisfaction.
Description
Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
C2 Backup
Dropbox
Google Cloud Platform
Google Workspace
LDAP
Microsoft 365
Microsoft Advertising
Integrations
Amazon Web Services (AWS)
C2 Backup
Dropbox
Google Cloud Platform
Google Workspace
LDAP
Microsoft 365
Microsoft Advertising
Pricing Details
$19.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Synology C2
Website
c2.synology.com/en-us/identity/overview
Vendor Details
Company Name
Interactive Northwest
Website
www.interactivenw.com/products/ini-idreset/
Product Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning
Single Sign On
Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management
Product Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)