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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Effortlessly manage user access to organizational resources with group administration features. You can access the admin console via a web browser to oversee both individual users and groups. Allow users to take control of their own credentials and personal data through a self-service portal. Centrally coordinate users, groups, workstations, and single sign-on (SSO) capabilities for Software as a Service (SaaS) offerings throughout your business. Transition users seamlessly from an LDAP server, Windows Active Directory, Microsoft 365, Google Workspace, or by uploading a CSV file. Lighten the burden on IT teams by empowering users to reset their passwords, update their secondary email addresses, phone numbers, and physical addresses, among other details. Establish on-premises LDAP servers to facilitate rapid local authentication. Optimize the authentication process for SaaS applications using SSO and efficient user account setups. With C2 Identity's low-latency hybrid architecture, you can achieve swift offline authentication through local LDAP servers, ensuring a smooth user experience. This comprehensive approach not only enhances security but also improves user satisfaction.

Description

Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
C2 Backup
Dropbox
Google Cloud Platform
Google Workspace
LDAP
Microsoft 365
Microsoft Advertising

Integrations

Amazon Web Services (AWS)
C2 Backup
Dropbox
Google Cloud Platform
Google Workspace
LDAP
Microsoft 365
Microsoft Advertising

Pricing Details

$19.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Synology C2

Website

c2.synology.com/en-us/identity/overview

Vendor Details

Company Name

Interactive Northwest

Website

www.interactivenw.com/products/ini-idreset/

Product Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Single Sign On

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Product Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

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