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Description
C2 ITSM (integrated business service management solution) is a business process automation tool that automates and supports your business processes. It exceeds customer expectations. You can easily manage all types of requests and changes, assets, inventories as well as tasks and projects from one platform.
Description
Provide exceptional service experiences for your workforce by engaging, supporting, and communicating effectively at scale. Enhance your operational efficiency while maintaining a human touch, ensuring your team's productivity is maximized without compromising their experience. Achieve the ideal balance of automation and personal interaction to foster strong employee relationships. Accelerate and expand employee services suitable for organizations of any size with a straightforward, user-friendly, and contemporary IT service management solution. Manage everything from requests to automation seamlessly on a single platform, alleviating administrative burdens and earning the admiration of your staff! Streamline onboarding, support, and engagement processes through one cohesive platform. Empower your representatives to operate more effectively and expedite the closing process! Effortlessly integrate with all your existing tools to gather valuable insights, paving the way for a more fulfilling employee experience. Automate repetitive tasks and evaluate your actions to improve outcomes. Siit equips you with the tools to take charge of your employee experiences, ensuring a positive work environment for all. Ultimately, fostering a culture of support and efficiency can lead to a more engaged and motivated workforce.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Ashby
Confluence
Deel
Factorial
Gmail
Google Workspace
Greenhouse
Hector
HiBob
Integrations
Active Directory
Ashby
Confluence
Deel
Factorial
Gmail
Google Workspace
Greenhouse
Hector
HiBob
Pricing Details
$44 per user per month
Free Trial
Free Version
Pricing Details
€45 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
C2 Innovations, a Sherweb company
Founded
2008
Country
Canada
Website
c2-itsm.com
Vendor Details
Company Name
Siit
Country
France
Website
www.siit.io
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
