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Description
This tool allows the organization to manage all service request, not just the IT department. The ability to link service requests allows for inter-department communication about a specific service request. Customer care takes care of all complaints and service requests from customers. Asset management encompasses all aspects of assets' lifecycle, including IT assets as well as other assets within the organization. Tasks and projects cover the task management of each employee as well as the management of projects. Forms allow the organization to conduct surveys or polls within its organization in order to make the right decision. Active directory authentication allows users to be integrated to the application. To be notified of every update within an organisation, you don't need to log in. Every important detail is displayed on the Notification screen.
Description
Dermatology software designed for the safe and effective management of your patients ensures that those on immunosuppressants and biologics receive the care they need. This innovative tool allows for seamless tracking of patient information, even for those who do not attend appointments, enabling healthcare providers to swiftly recognize potential issues and enhance the overall quality of care. It addresses common pitfalls such as overlooked abnormal test results, unaddressed missed appointments, and the existence of duplicate patient files that may lack updated information. Furthermore, it prevents miscommunication regarding changes in a patient’s medical condition or medication that could impact their treatment plan, ensuring that necessary follow-ups for upcoming clinic visits are never overlooked. By eliminating the risk of inaccurate information transfer from old files and reducing redundancy from multiple forms and logins, the software simplifies processes that can often become cumbersome. Moreover, it enhances accessibility to critical patient information, which is frequently buried within extensive paper records, and improves communication across departments, as well as between primary and secondary care providers, ultimately leading to a more integrated approach to patient management. With these features, the software not only streamlines patient care but also fosters a collaborative environment that prioritizes patient well-being.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
C-Desk
Founded
2007
Country
India
Website
www.cdesk.in
Vendor Details
Company Name
4S Information Systems
Founded
1984
Country
United Kingdom
Website
www.4s-dawn.com/products/dermatology-software/
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Dermatology
Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans
