Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly establish recurring subscriptions for your clientele with our efficient automated billing platform, which oversees and processes monthly invoices while also generating comprehensive reports on nearly every facet of your business operations. From inventory shortages to financial forecasting, our system provides tailored reporting capabilities to keep you informed at all times. Say goodbye to the hassle of misplacing repair tickets, missed payments, or unprocessed invoices; our SLA Alerts system ensures you stay organized and updated without effort. Seamlessly accept payments from customers and allocate them as deposits on repair tickets, making the process smooth and straightforward. Transform repair tickets into polished, professional invoices with just a click, and easily incorporate existing inventory items into those tickets, which will then be reflected on the invoices automatically. Monitor customer interactions with invoices by tracking when they open them using their IP address, the time of access, and whether they have been viewed. You can utilize previously entered inventory items or swiftly add, modify, and manage one-off items as needed. If you find yourself weary of recreating complex invoices, simply clone and assign new invoices with a single click, streamlining your workflow even further and enhancing efficiency. With these powerful features at your disposal, managing your billing and invoicing has never been more efficient.

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$24.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BusyBench

Founded

2015

Country

United States

Website

busybench.com

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Alternatives

Alternatives

At Your Service Repair Centre Reviews

At Your Service Repair Centre

At Your Service Software
Repair Traq Reviews

Repair Traq

Upland Consulting Group