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Average Ratings 0 Ratings
Description
BusinessBANKER is a cloud-based, scalable Loan Origination Solution from Cognitive Group. It allows lenders to easily manage documents, collaterals and risk scores, workflows and compliance. It simplifies commercial loan processes, from initiation through to closing. BusinessBANKER increases employee productivity through its one-screen system, which was designed using a unique scientific cognitive approach and AI-driven automated automations.
BusinessBANKER has editable interfaces for branch employees, mobile customers and web-based self-service. Users can create complex credit applications in under 5 minutes.
BusinessBANKER consists of 5 core modules.
DIGITAL INTERFACE MANAGER
RISK MODELMANAGER
DECISION ENGINE
WORKFLOW MANAGER
CONFIGURATOR
Additional modules are available.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
API Access
Has API
Integrations
Amplitude
Docusign
Equifax BusinessConnect
Freshping
Mambu
Microsoft Dynamics 365
Oracle API Management
Orion ERP
Salesforce
Twilio
Integrations
Amplitude
Docusign
Equifax BusinessConnect
Freshping
Mambu
Microsoft Dynamics 365
Oracle API Management
Orion ERP
Salesforce
Twilio
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cognitive Group
Founded
1995
Country
Canada
Website
cognitivegroup.com/products/
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Loan Origination
Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management