Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Individuals tend to favor texting, which is why numerous companies have adopted TextBetter as their messaging solution. We provide a streamlined service that allows businesses to send and receive text messages through their existing landline numbers. This user-friendly and cost-effective solution is compatible with any type of landline, toll-free, or VoIP number, ensuring reliability. TextBetter enables you to connect your landline number with your email address, facilitating the sending and receiving of text messages through business email. If you require an API, we have that option available as well, featuring adaptable endpoints, comprehensive reporting, and more. Furthermore, our API can be easily implemented without the need for complicated coding like SOAP. You can send customized texts to thousands of recipients simultaneously, making it ideal for reminders about appointments or important announcements. Treating text messages just as you would business emails is simple; users can archive their messages, review conversation histories, and take advantage of many additional features. You can even share images through text, with all pictures conveniently stored and searchable in your inbox, enhancing your communication experience. This comprehensive approach to messaging helps businesses engage with their customers more effectively.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Meevo
No
NiCE CXone Mpower
No
RingCentral RingCX
No
STX
No
SalonBiz
No
SpiceX
No
Integrations
Genesys Cloud CX
Yes
Meevo
Yes
NiCE CXone Mpower
Yes
RingCentral RingCX
Yes
STX
Yes
SalonBiz
Yes
SpiceX
Yes
Pricing Details
$33 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TextBetter
Founded
2017
Country
United States
Website
textbetter.com
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
Emergency Notification
Contact Management
Yes
Geo Targeting
No
Mass Notifications
Yes
Scenario Planning
No
Templates
Yes
Two-Way Communication
Yes
Mobile Marketing
Channel Attribution
Yes
Contextual Targeting
No
Coupons
No
Email Marketing
Yes
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No