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ease
features
design
support

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Description

We create innovative data solutions that enhance individuals' decision-making capabilities. This endeavor revolves around grasping the intricacies of human thought, learning, and behavior. Our focus is on developing intelligent systems that are both self-learning and self-service. Decision Intelligence represents a fusion of various disciplines, including data science, technology, business, and behavioral studies, which collectively empower informed decisions to generate effective solutions for tangible challenges. Our mission is to tackle significant, complex issues head-on. By leveraging technology as a strategic advantage and data as a guiding force, we aim to provide valuable insights to society through the integration of data and technology. Data science involves examining the origins of information, understanding its significance, and transforming it into a crucial asset for formulating business and IT strategies. Analyzing vast quantities of both structured and unstructured data to uncover meaningful patterns can enable organizations to control expenses, boost efficiency, identify emerging market prospects, and enhance their competitive edge, ultimately leading to smarter business outcomes. Moreover, the continuous evolution of data capabilities presents a promising future for organizations ready to embrace this transformative journey.

Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airtable
Asana
Dropbox
Evernote
Feefo
GitHub
Gmail
Google Forms
Intercom
Jira
Jira Work Management
Microsoft OneNote
Slack
Stackreaction
Surfside
Trello
WON
Wufoo
X (Twitter)
Zendesk

Integrations

Airtable
Asana
Dropbox
Evernote
Feefo
GitHub
Gmail
Google Forms
Intercom
Jira
Jira Work Management
Microsoft OneNote
Slack
Stackreaction
Surfside
Trello
WON
Wufoo
X (Twitter)
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Busigence

Country

United States

Website

busigence.com

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Product Features

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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