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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.

Description

TraceItUp enhances customer satisfaction remarkably while streamlining fleet management, optimizing kitchen operations, and facilitating dispatch processes. Effortlessly monitor your drivers' locations and estimated times of arrival, organize your kitchen workflows, and send out orders seamlessly. Clients can keep track of their deliveries without needing to download an app, providing valuable feedback in the process. Say goodbye to the frustration of "where is my order?" inquiries from customers, as you eliminate the need for phone calls, location sharing, and driver text messages. Collect payments easily and efficiently without requiring receipts. With just one touch, drivers can map out their routes, contact customers, and find their destinations. Gain access to a comprehensive report showcasing sales and revenue metrics across various platforms. Obtain in-depth insights into your customers' precise locations with order placement visualized on a heatmap. Effortlessly consolidate all your orders through the TraceItUp web application, allowing you to manage everything from a single page. This unified approach not only elevates customer satisfaction but also fosters long-term loyalty. With your delivery data readily accessible, you can make informed decisions to enhance your service further.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

DoorDash Yes 
Grubhub Yes 
Model Context Protocol (MCP) Yes 
Roadie Yes 
Shipt Yes 
Uber Yes 

Integrations

DoorDash No 
Grubhub No 
Model Context Protocol (MCP) No 
Roadie No 
Shipt No 
Uber No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Burq

Founded

2021

Country

United States

Website

burq.ai/

Vendor Details

Company Name

Traceitup

Country

Turkey

Website

traceitup.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management Yes 
Driver ETA No 
Driver Management Yes 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management Yes 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

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