Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.
Description
Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company.
1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works.
2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after
the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.}
3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options.
4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Centra
No
Dixa
No
DoorDash
Yes
Emarsys
No
Grubhub
Yes
Hantera_
No
Klaviyo
No
Loqate
No
Model Context Protocol (MCP)
Yes
OneStock
No
Integrations
Centra
Yes
Dixa
Yes
DoorDash
No
Emarsys
Yes
Grubhub
No
Hantera_
Yes
Klaviyo
Yes
Loqate
Yes
Model Context Protocol (MCP)
No
OneStock
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Burq
Founded
2021
Country
United States
Website
burq.ai/
Vendor Details
Company Name
Ingrid
Founded
2015
Country
Sweden, UK, Netherlands
Website
www.ingrid.com
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Transportation Management
Billing & Invoicing
No
Carrier Management
Yes
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
Yes