Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.

Description

Ingrid was created with the mission of creating delivery experiences that fit people’s lives. E-commerce businesses can deliver sustainable growth by allowing shoppers to customize delivery and returns. This results in a better customer experience and greater efficiency both for the retailer and the delivery company. 1. Smart checkout optimization for your customers. You can list more flexible delivery options and use A/B testing to find out what works. 2. No more worrying about "Where is my Order?" questions. {Start offering e-commerce order tracking that begins right after the purchase to reduce support issues.|To reduce support issues, offer e-commerce order tracking. This starts right after the purchase.} 3. Brick-and-mortar stores? You can turn them into ecommerce hubs and have your orders shipped faster using store-to-door delivery options. 4. Cloud-based transportation management systems can make it easier to book shipments, add new carriers, or reduce transportation costs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Centra No 
Dixa No 
DoorDash Yes 
Emarsys No 
Grubhub Yes 
Hantera_ No 
Klaviyo No 
Loqate No 
Model Context Protocol (MCP) Yes 
OneStock No 
Roadie Yes 
Shipt Yes 
Shopify No 
Uber Yes 
Voyado No 
commercetools No 

Integrations

Centra Yes 
Dixa Yes 
DoorDash No 
Emarsys Yes 
Grubhub No 
Hantera_ Yes 
Klaviyo Yes 
Loqate Yes 
Model Context Protocol (MCP) No 
OneStock Yes 
Roadie No 
Shipt No 
Shopify Yes 
Uber No 
Voyado Yes 
commercetools Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Burq

Founded

2021

Country

United States

Website

burq.ai/

Vendor Details

Company Name

Ingrid

Founded

2015

Country

Sweden, UK, Netherlands

Website

www.ingrid.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management Yes 

Alternatives

Alternatives

Dragonfly OS Reviews

Dragonfly OS

Dragonfly Tech, Inc.
Tookan Reviews

Tookan

JungleWorks