Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.
Description
Dragonfly OS is a cloud-centric platform designed to enhance last-mile delivery and operational processes for businesses managing both local and scheduled deliveries. It facilitates merchant order entry via a user-friendly web portal and API, while also providing tools for dispatch and route optimization, driver allocation, real-time delivery updates, customer alerts, and delivery confirmation. The platform encompasses a variety of documented workflows, which include same-day package deliveries, catering and restaurant orders, meal kit distributions, medical and pharmacy deliveries, as well as industrial third-party logistics for final mile services. Additionally, Dragonfly OS provides RESTful APIs, webhooks, and an MCP server that allows partners and software development teams to seamlessly integrate delivery workflows with their existing systems. Its features aimed at merchants include white-label tracking options, online ordering capabilities, catering management solutions, customer database management, and comprehensive multi-location reporting. Serving a diverse clientele that includes merchants, marketplaces, software platforms, and logistics providers, Dragonfly's service coverage extends across the United States and Canada, ensuring broad accessibility for its users. Overall, Dragonfly OS is tailored to meet the evolving needs of businesses in the delivery sector, streamlining processes and enhancing operational efficiency.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Grubhub
Yes
Model Context Protocol (MCP)
Yes
Cartwheel
No
DoorDash
Yes
Nash
No
Olo
No
Onfleet
No
QuickBooks Online
No
Roadie
Yes
Sharebite
No
Integrations
Grubhub
Yes
Model Context Protocol (MCP)
Yes
Cartwheel
Yes
DoorDash
No
Nash
Yes
Olo
Yes
Onfleet
Yes
QuickBooks Online
Yes
Roadie
No
Sharebite
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Burq
Founded
2021
Country
United States
Website
burq.ai/
Vendor Details
Company Name
Dragonfly Tech, Inc.
Founded
2024
Country
United States
Website
trydragonfly.com
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No