Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.
Description
Cloud-based delivery management solutions cater to courier and parcel services, as well as home delivery and freight forwarding enterprises. The dispatching feature provides a clear and logical overview of the entire delivery process. This allows customers to monitor their shipments, significantly reducing the volume of inquiries directed to customer service regarding order statuses. An optimized Deliveo delivery system has the potential to free up the equivalent of one full-time employee's workload! With Deliveo, customers are empowered to track their parcels, add new shipments, print shipping labels, and manage their warehouses seamlessly from a single platform. This system supports small to mid-sized courier businesses by offering real-time order tracking and efficient dispatch management. Among its essential features are driver tracking, scheduling capabilities, notifications, and a self-service client portal that enhances user experience. Overall, Deliveo streamlines operations, making it an invaluable asset for delivery service providers.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
DoorDash
Yes
Grubhub
Yes
Model Context Protocol (MCP)
Yes
Roadie
Yes
Shipt
Yes
Uber
Yes
Integrations
DoorDash
No
Grubhub
No
Model Context Protocol (MCP)
No
Roadie
No
Shipt
No
Uber
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Burq
Founded
2021
Country
United States
Website
burq.ai/
Vendor Details
Company Name
Mav-IT
Founded
1998
Country
Hungary
Website
deliveo.eu/en
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
Yes
Compensation Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No