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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.

Description

Cloud-based delivery management solutions cater to courier and parcel services, as well as home delivery and freight forwarding enterprises. The dispatching feature provides a clear and logical overview of the entire delivery process. This allows customers to monitor their shipments, significantly reducing the volume of inquiries directed to customer service regarding order statuses. An optimized Deliveo delivery system has the potential to free up the equivalent of one full-time employee's workload! With Deliveo, customers are empowered to track their parcels, add new shipments, print shipping labels, and manage their warehouses seamlessly from a single platform. This system supports small to mid-sized courier businesses by offering real-time order tracking and efficient dispatch management. Among its essential features are driver tracking, scheduling capabilities, notifications, and a self-service client portal that enhances user experience. Overall, Deliveo streamlines operations, making it an invaluable asset for delivery service providers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

DoorDash Yes 
Grubhub Yes 
Model Context Protocol (MCP) Yes 
Roadie Yes 
Shipt Yes 
Uber Yes 

Integrations

DoorDash No 
Grubhub No 
Model Context Protocol (MCP) No 
Roadie No 
Shipt No 
Uber No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Burq

Founded

2021

Country

United States

Website

burq.ai/

Vendor Details

Company Name

Mav-IT

Founded

1998

Country

Hungary

Website

deliveo.eu/en

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing Yes 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

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