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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Burq serves as a comprehensive cloud delivery orchestration solution tailored for retailers, grocery stores, convenience outlets, distributors, and teams overseeing orders across various locations, carriers, and their own fleets. It seamlessly integrates with current order and logistics systems via an API, webhooks, or a user-friendly dashboard. For each order processed, Burq analyzes different provider and fleet alternatives based on the delivery commitment, availability, and operational guidelines, facilitating dispatch, tracking, rerouting, customer notifications, and handling exceptions. The platform's Decision Graph meticulously logs the available choices, the action taken, and the justifications behind each decision for transparency. Users have the flexibility to choose between manual, shadow, review, or fully autonomous decision-making modes, all while human oversight and rules govern the execution process. Additionally, Burq encompasses provider-network management, driver workflow optimization, delivery performance assessment, billing reconciliation, and QR code-based in-store checkout solutions. It boasts SOC 2 Type II and ISO 27001 security certifications, demonstrating its commitment to safeguarding sensitive information, and has successfully processed over half a billion dollars in orders throughout the United States and Canada, showcasing its significant impact in the logistics sector.

Description

Optimize your internal delivery processes by utilizing AI-driven routing and automated dispatching features. Access competitive pricing from external delivery services to enhance your operations. Maintain comprehensive oversight of both in-house and external drivers through a unified platform. Expand your delivery capabilities by threefold by incorporating third-party drivers into your fleet, unlocking diverse opportunities in tough markets. Address driver shortages effectively to ensure your online ordering remains available at all times. Embrace operational growth and efficiency in your delivery framework. Boost customer retention rates, increase order frequency, and enhance acquisition strategies. Foster customer loyalty and engagement through branded, real-time order tracking, promotional banners, and integration with Google Reviews for both in-house and external deliveries. Simplify the management of incoming orders, effortlessly assign drivers, monitor orders in real time, and gather valuable insights through detailed analytics. Furthermore, with these enhancements, your business can adapt swiftly to evolving market demands and customer expectations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

DoorDash Yes 
Uber Yes 
Burq.io No 
ChowNow No 
Deliverect No 
Dragonfly OS No 
GoParrot No 
Grubhub Yes 
Model Context Protocol (MCP) Yes 
Olo No 
Orders.co No 
Roadie Yes 
Shipt Yes 
Square POS No 
Toast POS No 
Treez No 
Uber Eats No 
Zuppler No 
delivery.com No 
ezCater No 

Integrations

DoorDash Yes 
Uber Yes 
Burq.io Yes 
ChowNow Yes 
Deliverect Yes 
Dragonfly OS Yes 
GoParrot Yes 
Grubhub No 
Model Context Protocol (MCP) No 
Olo Yes 
Orders.co Yes 
Roadie No 
Shipt No 
Square POS Yes 
Toast POS Yes 
Treez Yes 
Uber Eats Yes 
Zuppler Yes 
delivery.com Yes 
ezCater Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Burq

Founded

2021

Country

United States

Website

burq.ai/

Vendor Details

Company Name

Cartwheel

Founded

2020

Country

United States

Website

trycartwheel.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

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