Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Elevate your retail operations by creating a smooth digital ordering system for your store or by launching a multi-vendor ordering platform without the need for coding expertise. Streamline all aspects of your delivery processes from a single platform to boost efficiency while providing an outstanding customer experience on a large scale. Tookan equips businesses to thrive in today's customer-focused environment through features like optimized route planning, automation, real-time tracking, and effective logistics management for both B2C and B2B markets. Customers can conveniently monitor their order status on a map interface that displays the real-time location of the delivery personnel. Additionally, you can seamlessly integrate payment gateways and various online wallets to ensure secure transactions. With Tookan forms, you can easily create tasks directly from your dashboard by receiving customer orders through a web form linked to your preferred URL, and these forms are fully customizable using the dashboard's form editor. This flexibility enables you to tailor the ordering experience specifically to meet your business’s unique needs.

Description

Lumoa serves as a platform for customer insights that automatically provides valuable information derived from customer feedback, enabling enhanced decision-making and assessment of investment impacts. This intuitive platform simplifies the processes of gathering, evaluating, and responding to customer feedback, fostering a culture centered around customer needs. By actively listening to customer opinions, organizations can ensure that every decision reflects the interests of their clientele. With Lumoa's executive dashboard, users can effortlessly monitor and manage various customer journeys, touchpoints, and datasets. You can create specific cards on your dashboard that symbolize different touchpoints, locations, or channels, allowing for performance comparisons and access to targeted insights related to each card. By understanding customer preferences and aversions regarding your offerings, you can make informed decisions that align with their desires. Additionally, Lumoa provides the capability to monitor customer experience performance in real time, ensuring that businesses remain responsive to their customers' evolving needs. This commitment to real-time feedback and analysis empowers organizations to adapt quickly and effectively to customer expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Email Hippo
Facebook
Gmail
Microsoft Outlook
Yelo

Integrations

Email Hippo
Facebook
Gmail
Microsoft Outlook
Yelo

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com

Vendor Details

Company Name

Lumoa

Founded

2016

Country

Finland

Website

lumoa.me/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Tookan Reviews

Tookan

JungleWorks

Alternatives

Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group
Hexia Reviews

Hexia

Lanla