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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

BuiltSpace develops collaborative service processes that enable the real-time capture of service transactions and operational data. The effectiveness of business processes hinges on having superior data stored in a secure database that can be shared across different enterprises. Uniquely, BuiltSpace is the only facility maintenance platform capable of bridging the information gap by facilitating data sharing at key interaction points through a mobile application activated by QR Codes, which is designed to provide immediate solutions and future advancements. With an extensive range of customized solutions, BuiltSpace is specifically designed to cater to various needs, ensuring that facility operators and occupants have real-time insights into the health and safety of their buildings. Additionally, BuiltSpace enhances maintenance operations by providing communal access to essential knowledge. It effectively unifies the connections between manufacturers, service technicians, and property owners, creating a seamless flow of information. Furthermore, BuiltSpace transforms traditional facilities into digital buildings stored in the cloud, ensuring their continued health and safety throughout the ongoing challenges posed by the COVID-19 pandemic. By leveraging technology, BuiltSpace is paving the way for a more resilient and efficient future in facility management.

Description

Optima Pro field service software allows you to manage work orders and warranties, service contracts, field scheduling, spare parts inventory, service organization, and field service scheduling. Optima Pro, Damco's most popular Salesforce product, is a tool that streamlines field service operations. It optimizes Field Service workflows by organizing service delivery teams according to their skills and availability, tracking service contracts and offering automatic renewal provisions. Invoices can be generated/modified, and dispatchers/managers have access to the agents' real-time location. One segment of the field service industry is under constant pressure to coordinate its tasks. They are responsible for monitoring on-site service, dispatch technicians for repairs and maintenance, as well as honoring customer SLAs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Buildings IOT
Microsoft Dynamics 365
QuickBooks Online
Sage CRM
Salesforce

Integrations

Buildings IOT
Microsoft Dynamics 365
QuickBooks Online
Sage CRM
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free to Start
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BuiltSpace

Founded

2011

Country

Canada

Website

builtspace.com

Vendor Details

Company Name

Damco Solutions

Founded

1996

Country

United States

Website

www.damcogroup.com/salesforce/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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