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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Bugpilot is an AI-driven platform designed for bug resolution that assists SaaS teams in identifying, analyzing, ranking, and rectifying user-facing bugs. 1. Uncover hidden bugs that users may not report It’s surprising to learn that approximately 96% of bugs remain unreported by users, resulting in frustration, a loss of trust, and a negative user experience. 2. Empower power-users to quickly report actionable bugs With Bugpilot, users can easily highlight specific areas of the screen and include notes, providing detailed context about the issue they encountered and their expectations. This allows SaaS teams to receive comprehensive bug reports complete with visual evidence, descriptions, console logs, and network requests, among other details. 3. Resolve issues swiftly, thanks to AI-enhanced prioritization and solutions Bugpilot enables even those without technical expertise to identify problems in a matter of seconds. For each bug report, Bugpilot pinpoints possible causes such as failed network requests, ad blockers, coding mistakes, or user errors, allowing for rapid resolution and improved user satisfaction. Ultimately, this platform not only streamlines the bug-fixing process but also enhances the overall experience for users.

Description

Reports come to you instantly, automatically enriched with a wealth of valuable information, enabling you to address them fifty times quicker. Users can conveniently report a bug by simply shaking their phone, allowing them to provide feedback without exiting your app. When they perform the shake gesture, Shake activates, facilitating seamless communication of their issues. You can capture any data from the user's device that you require, and the .setMetadata() function allows for straightforward customization of this data according to your debugging needs. Additionally, you can track user interactions within your app, log custom events with .log(), and monitor all network activity before they submit a bug report to you. The web dashboard allows you to filter and locate specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive instant bug alerts in your team chat and can automate task creation directly in your preferred issue tracker. Shake is designed to integrate smoothly with the existing tools your team utilizes, enhancing productivity while ensuring that bug reporting is as efficient as possible. This streamlined process ultimately allows for quicker resolution of issues, improving the overall user experience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

ClickUp
GitHub
Jira
Slack
Zapier
Asana
Azure DevOps Server
Backbase
Crashlytics
Crisp
Firebase
Help Scout
Intercom
LiveChat
Sentry
Trello
Zendesk
Zoho CRM

Integrations

ClickUp
GitHub
Jira
Slack
Zapier
Asana
Azure DevOps Server
Backbase
Crashlytics
Crisp
Firebase
Help Scout
Intercom
LiveChat
Sentry
Trello
Zendesk
Zoho CRM

Pricing Details

$9 per month
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bugpilot

Founded

2021

Country

Italy

Website

bugpilot.io

Vendor Details

Company Name

Shake

Country

United States

Website

www.shakebugs.com

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Alternatives

Alternatives

Bugfender Reviews

Bugfender

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