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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BugDrop is a versatile, open-source widget that enables users to submit feedback directly to GitHub Issues. By integrating the BugDrop GitHub App with their repository and incorporating a simple JavaScript snippet into their site, teams can effectively gather insights from visitors. Users can easily report bugs, suggest features, ask questions, or leave ratings through customizable flows that enhance engagement; submissions can come with annotated screenshots, detailed browser and page information, and optional console logs for better context. Teams have the flexibility to tailor the widget’s look and the questions asked, allowing them to consolidate feedback management within GitHub instead of switching to a separate BugDrop interface. This script-based solution is compatible with various web frameworks and static websites, making it widely accessible. Additionally, BugDrop offers both a hosted service option and the possibility for teams to self-host using Cloudflare Workers alongside their unique GitHub App. It targets product and engineering departments looking to streamline their website feedback processes directly into GitHub Issues, thereby enhancing collaboration and efficiency. Ultimately, BugDrop serves as a powerful tool for teams aiming to optimize user experience and improve their products based on direct visitor input.

Description

Boost product engagement and ensure customer satisfaction by regularly providing updates, gathering impactful feedback, and measuring contentment through visually appealing newspages and in-app widgets. The act of building and delivering updates is as crucial as the communication of those changes and the collection of user insights. Eye-catching widgets enhance the visibility of your modifications both on your website and within the app, ensuring that they are noticed at the most opportune moments. Customers not only see what has changed, but they also appreciate the ongoing effort you invest in their experience. When paired with newspages, your users can easily explore updates, give their opinions, and share insights with others. The feedback you gather becomes invaluable for refining your product and minimizing customer churn. Noticeable seamlessly connects with a multitude of other platforms through Zapier, allowing you to effortlessly broadcast your updates to social media like Twitter and Facebook, as well as communication tools like Slack and MailChimp. You can also generate updates directly from sources such as GitHub releases or Trello cards. By sharing information about your product's status—like announcements, new features, releases, user traffic, or revenue—you foster transparency and trust with your audience. Furthermore, engaging with customers through regular updates strengthens their loyalty and keeps them informed about your commitment to improvement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Facebook No 
Mailchimp No 
Slack No 
String No 
Trello No 
X (Twitter) No 
Zapier No 

Integrations

GitHub Yes 
Facebook Yes 
Mailchimp Yes 
Slack Yes 
String Yes 
Trello Yes 
X (Twitter) Yes 
Zapier Yes 

Pricing Details

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Trial No 
Free Version Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BugDrop

Website

bugdrop.dev

Vendor Details

Company Name

Noticeable

Country

United States

Website

noticeable.io

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Alternatives

Alternatives

Two Cents Reviews

Two Cents

M: Digital
Annot8 Reviews

Annot8

Quad Labs Technologies LLC