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Description
Buddy is an advanced wholesale order management and business operations solution that leverages AI to automate and enhance the entire lifecycle of B2B orders for brands and manufacturers. By replacing fragmented workflows, cumbersome spreadsheets, and manual data entry with a cutting-edge cloud platform, it efficiently processes orders from a variety of sources including email, portals, PDFs, CSVs, and EDI. The system not only verifies pricing and product information but also manages logistics, coordinates fulfillment, produces audit-ready invoices, and oversees accounts receivable, enabling teams to expedite their work while minimizing errors. Additionally, it offers real-time insights into order statuses, notifications for delays or missing documents, and comprehensive document management. With features like integrated project tracking for outbound orders, automated rules, and workflows that decrease manual interventions, Buddy ensures seamless connectivity with existing tools such as QuickBooks, Shopify, Slack, and various ERP systems. This integration not only centralizes operations but also enhances accuracy, thereby accelerating the processes of order fulfillment and cash flow, ultimately empowering businesses to thrive in a competitive marketplace. Furthermore, its robust capabilities support scaling operations as businesses grow and evolve, making it an essential tool for modern commerce.
Description
Helm serves as a comprehensive operating system designed specifically for small business merchants. By integrating websites, booking systems, store orders, customer records, invoicing, follow-ups, and daily operations into a single dashboard, it streamlines various business functions. This platform enables service-oriented merchants to launch customer-friendly websites, manage bookings and inquiries, maintain customer histories, handle invoices and documents, facilitate store and order processes, and prioritize daily tasks—all from one cohesive workspace. Tailored for businesses that are owner-operated or manager-run, Helm seeks to reduce the reliance on multiple disconnected tools without requiring a shift to a marketplace-centric approach. Ultimately, Helm empowers small business owners to enhance their operational efficiency and focus on delivering exceptional customer service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Cin7 Inventory Management
Faire
Google Sheets
NetSuite
QuickBooks Online
Shopify
Slack
Integrations
Cin7 Inventory Management
Faire
Google Sheets
NetSuite
QuickBooks Online
Shopify
Slack
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Buddy
Founded
2025
Country
United States
Website
usebuddy.io
Vendor Details
Company Name
Khidmat Tech Sdn. Bhd.
Founded
2026
Country
Malaysia
Website
gethelm.asia/
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management