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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Bublly serves as an AI-driven customer support solution tailored for small to medium-sized businesses, startups, and direct-to-consumer brands. It consolidates communication through email, live chat, and WhatsApp Business into a single inbox, complete with comprehensive customer interaction history. Each subscription plan features Bub AI, which comprises twelve specialized AI agents designed to efficiently route and categorize support tickets, provide instant answers from the knowledge base, translate conversations in over 25 languages, and distill lengthy exchanges into concise summaries. The platform also includes essential features like ticket management with kanban-style boards, service level agreement (SLA) monitoring, a knowledge base for customers, a simple CRM system, an embeddable chat widget, workflow automation, and detailed analytics. The pricing starts at a flat rate of $9 per month, offering a 14-day free trial, with unlimited agents available on Starter plans and higher, and AI capabilities included across all tiers rather than being charged per resolution. Upcoming features also include integration with Instagram DM and Facebook Messenger, enhancing its versatility. Developed by Fabrainz in Coimbatore, India, Bublly is particularly designed for agile support teams in regions where WhatsApp predominates as the main channel for customer interactions.

Description

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

ChatGPT No 
Drift No 
Five9 No 
Freshdesk No 
GPT-3.5 No 
Genesys Cloud CX No 
Gmail No 
Google Chrome No 
HubSpot Customer Platform No 
LinkedIn No 
Microsoft Outlook No 
Microsoft Teams No 
Mozilla Firefox No 
Notion No 
Opera No 
Pipedrive No 
Salesforce No 
Salesloft No 
ServiceNow No 
Zendesk No 

Integrations

ChatGPT Yes 
Drift Yes 
Five9 Yes 
Freshdesk Yes 
GPT-3.5 Yes 
Genesys Cloud CX Yes 
Gmail Yes 
Google Chrome Yes 
HubSpot Customer Platform Yes 
LinkedIn Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Mozilla Firefox Yes 
Notion Yes 
Opera Yes 
Pipedrive Yes 
Salesforce Yes 
Salesloft Yes 
ServiceNow Yes 
Zendesk Yes 

Pricing Details

$9/month
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Contact us for pricing tiers for enterprise teams.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fabrainz India Private Limited

Founded

2025

Country

India

Website

www.bublly.com

Vendor Details

Company Name

Sapling Intelligence

Founded

2018

Country

United States

Website

sapling.ai/

Product Features

Product Features

Proofreading

Contextual Speller Yes 
Dictionary / Thesaurus Yes 
Grammar Check Yes 
Plagiarism Detection No 
Punctuation Check Yes 
Reporting & Statistics Yes 
Spell Check Yes 
Style Check Yes 
Text Editor Yes 

Alternatives

Alternatives

Doco Reviews

Doco

McCarren
Grammarly Reviews

Grammarly

Superhuman