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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Broccoli AI offers a cloud-based platform tailored for customer communication and lead management specifically aimed at home service industries. With its advanced AI voice agents, the system efficiently handles inbound calls, qualifies potential leads, schedules jobs, and engages with website visitors through chat. Additionally, the platform takes charge of following up on pending estimates, renewing customer memberships, sending out appointment reminders, reaching out to previous clients to maximize available time slots, and analyzing calls for training purposes and identifying missed chances. Broccoli seamlessly integrates with various lead sources, including Google Local Services Ads, Yelp, Angi, Thumbtack, and Meta, while also synchronizing calls and appointments with popular CRM and field service tools like ServiceTitan, Salesforce, AccuLynx, and Housecall Pro. It caters specifically to businesses in plumbing, HVAC, roofing, electrical, pest control, solar, garage door services, and residential cleaning, providing comprehensive support for front-office operations, customer service interactions, and essential workflows related to inbound and outbound communications, scheduling, and lead follow-up. This platform empowers service teams to enhance their efficiency and improve customer satisfaction through streamlined processes.

Description

ReadyCall is an innovative cloud-based contact center and customer service solution tailored for businesses managing both phone and digital interactions. The platform enables seamless handling of incoming and outgoing calls, features interactive voice response (IVR) menus, organizes queues, implements skills-based routing, and provides functionalities like call recording, real-time monitoring, and detailed service reports. With integrated customer records and ticketing systems, teams can efficiently manage inquiries, maintain notes, and ensure proper follow-ups. A shared inbox consolidates communications from WhatsApp Business, website live chat, Instagram, and Messenger, streamlining agent workflows. Additionally, optional AI-driven voice and chat assistants are available to respond to customer inquiries, help with tasks such as scheduling or checking order statuses, and facilitate the transfer of conversations to human agents when necessary. Designed specifically for Saudi businesses, the platform features an Arabic, right-to-left interface, making it suitable for various industries, including e-commerce, healthcare, education, real estate, and services. Users can access the platform via a web browser, and a mobile application is also available; those opting for Enterprise plans have the option for private-cloud deployment or integration within their existing infrastructure. This comprehensive approach ensures that businesses can enhance their customer interaction capabilities while maintaining flexibility and scalability.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Acculynx Yes 
Angi Yes 
Facebook Messenger No 
Housecall Pro Yes 
Instagram No 
Salesforce Yes 
ServiceTitan Yes 
Thumbtack Yes 
WhatsApp No 
Yelp Yes 

Integrations

Acculynx No 
Angi No 
Facebook Messenger Yes 
Housecall Pro No 
Instagram Yes 
Salesforce No 
ServiceTitan No 
Thumbtack No 
WhatsApp Yes 
Yelp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

SAR 39/user/month
Standalone CRM plans start at SAR 39 per user per month, with a three-user minimum; prices exclude 15% VAT. Call-center plans start at SAR 99 per user per month, also with a three-user minimum. Monthly subscriptions have no long-term commitment.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Broccoli AI

Founded

2022

Country

United States

Website

www.broccoli.com

Vendor Details

Company Name

ReadyCall

Founded

2025

Country

Saudi Arabia

Website

readycall.net

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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