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Average Ratings 2 Ratings

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features
design
support

Description

Reimagine your essential communications, like bills and statements, by turning them into engaging, interactive formats that capture your customers' attention, fostering greater brand loyalty and enhancing wallet share. By customizing content and simplifying actions for your clientele, you pave the way for deeper engagement with your brand. Innovative technologies enable the conversion of traditional documents into tailored, interactive communications that boost customer interaction, optimize the potential of various channels, and reinforce critical messages effectively. With adaptive content tools and responsive designs, you ensure that users enjoy an ideal experience regardless of the device they use. Anticipate and fulfill customer needs through contextual communications that utilize each channel's strengths and are sent via their preferred method. Effortlessly create and adjust HTML emails, PDF presentations, and other formats with an intuitive admin interface. Additionally, uphold branding consistency across all communications by utilizing a comprehensive library filled with your content, logos, colors, and other assets, ensuring a cohesive representation of your brand. This approach not only enhances customer satisfaction but also drives long-term relationships.

Description

CoreMedia is the best-of-breed, composable digital experience platform (DXP) supporting today’s most recognized global brands. Smart content management • Preview in-context before publishing • Unlock the power of your teams with workflow and scheduling • Keep it compliant with built-in DAM Personalized experiences • Omnichannel customer targeting • Link customer data platforms to leverage audience insight • Integrate artificial intelligence driven hyper-personalization Real-time conversations • Guide customers through their buying journey using video shopping, chatbot, live chat and more • Manage all calls and gain insights into interactions from web to contact center • Prioritize contacts and let high-value users talk to real people, to maximize ROl Inspirational commerce • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryke and more • Integrate live product feeds at a global scale • Turn rich media into one click shoppable content

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
CELUM No 
Canopy No 
Dropbox No 
Edenred Pay No 
Elastic Path No 
Google Drive No 
Kibo UI No 
Pixabay No 
SAP Ariba No 
SAP Business One No 
SAP Store No 
Salesforce No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Marketing No 
Spryker No 
Vimeo No 
Zapier No 
commercetools No 
wao.io No 

Integrations

Adobe Marketo Engage Yes 
CELUM Yes 
Canopy Yes 
Dropbox Yes 
Edenred Pay Yes 
Elastic Path Yes 
Google Drive Yes 
Kibo UI Yes 
Pixabay Yes 
SAP Ariba Yes 
SAP Business One Yes 
SAP Store Yes 
Salesforce Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Marketing Yes 
Spryker Yes 
Vimeo Yes 
Zapier Yes 
commercetools Yes 
wao.io Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Broadridge

Country

United States

Website

www.broadridge.com/ca/customer-communications/general/engage-customers-with-personalized-contextual-experiences/digital-experience-management

Vendor Details

Company Name

CoreMedia

Founded

1996

Country

Germany, Portugal, USA

Website

www.coremedia.com

Product Features

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management Yes 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management Yes 

Digital Experience Platforms (DXP)

Alerts / Notifications Yes 
Auto-Tagging Yes 
Blogs Yes 
Calendar Yes 
Content Modeling Yes 
Digital Asset Management Yes 
File Sharing Yes 
Form Builder Yes 
Forums / Message Boards Yes 
Headless CMS Yes 
Knowledge Base Yes 
Performance Monitoring Yes 
Personalization / Segmentation Yes 
Reporting / Analytics Yes 
Surveys / Polls Yes 
Templates Yes 
User Management / Permissions Yes 
Version Control Yes 
Wiki Yes 
Workflow Management Yes 

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