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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

Description

The Observer Platform serves as a robust network performance monitoring and diagnostics (NPMD) solution that effectively ensures the optimal performance of all IT services. As an integrated system, it offers insights into essential key performance indicators (KPIs) through established workflows that range from overall dashboards to the identification of root causes for service anomalies. This platform is particularly well-equipped to meet business objectives and address challenges throughout the entire IT enterprise lifecycle, whether it involves the implementation of new technologies, the management of existing resources, the resolution of service issues, or the enhancement of IT asset utilization. Furthermore, the Observer Management Server (OMS) user interface acts as a cybersecurity tool, enabling straightforward navigation for the authentication of security threats, the management of user access and password security, the administration of web application updates, and the consolidation of management tools into a single, central interface. By streamlining these processes, it enhances operational efficiency and supports organizations in maintaining a secure and effective IT environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OpenTelemetry

Integrations

OpenTelemetry

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/products/mainframe/watchtower-observability

Vendor Details

Company Name

VIAVI Solutions

Founded

2015

Country

United States

Website

www.viavisolutions.com/en-us/ptv/products/observer-platform

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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