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Average Ratings 0 Ratings
Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
Description
The Observer Platform serves as a robust network performance monitoring and diagnostics (NPMD) solution that effectively ensures the optimal performance of all IT services. As an integrated system, it offers insights into essential key performance indicators (KPIs) through established workflows that range from overall dashboards to the identification of root causes for service anomalies. This platform is particularly well-equipped to meet business objectives and address challenges throughout the entire IT enterprise lifecycle, whether it involves the implementation of new technologies, the management of existing resources, the resolution of service issues, or the enhancement of IT asset utilization. Furthermore, the Observer Management Server (OMS) user interface acts as a cybersecurity tool, enabling straightforward navigation for the authentication of security threats, the management of user access and password security, the administration of web application updates, and the consolidation of management tools into a single, central interface. By streamlining these processes, it enhances operational efficiency and supports organizations in maintaining a secure and effective IT environment.
API Access
Has API
API Access
Has API
Integrations
OpenTelemetry
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Vendor Details
Company Name
VIAVI Solutions
Founded
2015
Country
United States
Website
www.viavisolutions.com/en-us/ptv/products/observer-platform
Product Features
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting