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Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
Description
When organizations choose to invest in a comprehensive observability platform that integrates data, insights, and actions throughout their IT landscape, they are able to address issues more swiftly while also removing data silos, reducing the need for resource-intensive war rooms, and alleviating alert fatigue. The Riverbed IQ unified observability solution empowers both business and IT to make quick and effective decisions by encapsulating expert troubleshooting knowledge, enabling less experienced staff to deliver more first-level resolutions, which in turn fosters digital innovation and enhances the overall digital experience for both customers and employees. By utilizing broad-based telemetry, organizations can attain a cohesive view of performance and insights, establishing a solid foundation of unified observability that supports the delivery of all other capabilities. Riverbed IQ’s methodology towards unified observability initiates with our full-fidelity telemetry, which spans across network and infrastructure components and incorporates metrics related to the end-user experience, ensuring a comprehensive understanding of system performance. This holistic approach not only streamlines troubleshooting but also positions organizations to respond adeptly to evolving digital demands.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Vendor Details
Company Name
Riverbed
Founded
2002
Country
United States
Website
www.riverbed.com/products/riverbed-iq/