Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
Description
The Digital Handover Management™ Platform by Agile Handover revolutionizes the way incoming information is transformed into actionable knowledge, ensuring that data strategy is in sync with operational and maintenance objectives. By automating the integration of infrastructure handovers into operational workflows, it fosters collaborative interactions across O&M Information Silos while standardizing the sharing of data and documents among existing systems. This platform enhances data quality by maintaining compliance and integrity, applying best practices to effectively cleanse and standardize information from diverse sources, thereby allowing clients to harness the power of data gravity. Through our iterative methodology, organizations can unlock insights from documents and data to establish object relationships and categorize information using our comprehensive engineering library. Moreover, the refined knowledge gained not only amplifies the value of O&M Data Silos but also boosts productivity, guaranteeing a return on investment for users while driving continuous improvement. Ultimately, this innovative approach positions organizations to fully leverage their data assets in a more strategic and efficient manner.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft SharePoint
No
OpenTelemetry
Yes
Revit
No
SYSVIEW Performance Management
Yes
Integrations
Microsoft SharePoint
Yes
OpenTelemetry
No
Revit
Yes
SYSVIEW Performance Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Vendor Details
Company Name
Agile Handover
Founded
2016
Country
United States
Website
www.agilehandover.com/solutions/digital-handover-management/
Product Features
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No