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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

Description

The Digital Handover Management™ Platform by Agile Handover revolutionizes the way incoming information is transformed into actionable knowledge, ensuring that data strategy is in sync with operational and maintenance objectives. By automating the integration of infrastructure handovers into operational workflows, it fosters collaborative interactions across O&M Information Silos while standardizing the sharing of data and documents among existing systems. This platform enhances data quality by maintaining compliance and integrity, applying best practices to effectively cleanse and standardize information from diverse sources, thereby allowing clients to harness the power of data gravity. Through our iterative methodology, organizations can unlock insights from documents and data to establish object relationships and categorize information using our comprehensive engineering library. Moreover, the refined knowledge gained not only amplifies the value of O&M Data Silos but also boosts productivity, guaranteeing a return on investment for users while driving continuous improvement. Ultimately, this innovative approach positions organizations to fully leverage their data assets in a more strategic and efficient manner.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft SharePoint No 
OpenTelemetry Yes 
Revit No 
SYSVIEW Performance Management Yes 

Integrations

Microsoft SharePoint Yes 
OpenTelemetry No 
Revit Yes 
SYSVIEW Performance Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/products/mainframe/watchtower-observability

Vendor Details

Company Name

Agile Handover

Founded

2016

Country

United States

Website

www.agilehandover.com/solutions/digital-handover-management/

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

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