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Description
BriskCRM offers an all-encompassing CRM platform designed to facilitate the seamless management of the entire customer lifecycle for your sales, marketing, and support teams, starting from lead management through to sales completion, billing, and ongoing customer support. The Case Management feature enhances the efficiency of your support operations, significantly boosting customer satisfaction and experience. Moreover, BriskCRM's collaboration tools empower your team to handle projects with greater effectiveness and organization. With seamless integration with SpryBill, BriskCRM eliminates any costs related to implementation, ensuring a smooth connection between your CRM and billing systems. Explore the features of BriskCRM to discover how your teams can thrive with a unified Billing and CRM system. The Case Management service ensures that your support team can provide prompt and efficient assistance whenever needed. Additionally, never miss another meeting again, as BriskCRM keeps you informed and punctual with its notification system. By leveraging these features, your organization can enhance productivity and customer relations significantly.
Description
Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$24.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SpryBill
Country
United States
Website
sprybill.com/briskCRM.html
Vendor Details
Company Name
Virtual Case Management
Founded
2007
Country
United States
Website
www.virtualcasemanagement.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting
