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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The financial wellbeing of employees is crucial to their overall health and productivity. Sadly, many existing financial wellness programs are inadequate. Brightside introduces a groundbreaking financial care model that addresses these shortcomings. It stands as the first and only all-encompassing financial care solution available. For employers, this eliminates the need for fragmented solutions and complicated integrations. For employees, it offers immediate access to financial professionals and tangible assistance. While a chatbot may view debt simply as a number, a human understands the complexities behind it, such as an employee missing work due to car troubles or the repercussions of identity theft. Brightside’s financial assistants are real people dedicated to helping employees tackle genuine challenges. Although technology cannot replace human interaction, it can enhance their capabilities. With our Brightside app and its integrated solutions, we are able to deliver more tailored and effective support to a greater number of working families, anytime they need it. This innovative approach not only improves financial wellness but also fosters a more supportive workplace environment.

Description

ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Argyle
Google Analytics
Salesforce
Zendesk

Integrations

Argyle
Google Analytics
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brightside

Founded

2017

Country

United States

Website

www.gobrightside.com

Vendor Details

Company Name

iAdvize

Founded

2010

Country

France

Website

www.iadvize.com/en/ibbu/

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

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