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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilizing expertise from healthcare and critical environments to introduce enterprise asset management (EAM) across various sectors, our innovative strategic asset management and asset health solution delivers valuable insights into facilities, resources, and assets, enabling organizations to identify where to allocate their limited financial resources effectively. With a constrained budget, making critical decisions about which assets to replace or postpone can be challenging. Origin was developed to harness your existing CMMS data, providing real-time updates on asset health, thereby allowing you to pinpoint where to invest your maintenance budget effectively. By concentrating on assets that require immediate attention, you can reduce the risks associated with asset failures and understand the implications of aging assets, resulting in a more informed, strategic approach to managing your assets. This comprehensive system not only enhances decision-making but also promotes long-term sustainability and efficiency in asset management practices.

Description

Feelingstream offers immediate customer insights that enable your business to enhance efficiency, increase revenue, and foster customer loyalty. Your data remains secure on-premise, ensuring confidentiality. It provides a comprehensive view of customer interactions across various channels, including phone calls, emails, chatbots, and surveys. This transparency allows you to understand your customer engagements and identify key areas for impactful improvements. With this valuable insight, you can refine your approach to customer service, sales strategies, and product innovation. Additionally, you'll uncover which minor adjustments yield the greatest returns and where fresh, innovative ideas are needed. Implementing strategic changes empowers you to deliver precisely what your customers desire. Satisfied customers will not only return but also spread the word about your business, creating a beneficial cycle of growth and visibility. Ultimately, this synergy leads to a thriving enterprise that continually adapts to meet customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Genesys Cloud CX No 
Google Cloud Platform No 
SAP Analytics Cloud No 
SAP Cloud Platform No 
Telia ACE No 
Tilde Machine Translation No 
Wellzesta Yes 
Wildix No 

Integrations

Amazon Web Services (AWS) Yes 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
SAP Analytics Cloud Yes 
SAP Cloud Platform Yes 
Telia ACE Yes 
Tilde Machine Translation Yes 
Wellzesta No 
Wildix Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brightly

Founded

1999

Country

United States

Website

www.brightlysoftware.com/products/origin

Vendor Details

Company Name

Feelingstream

Founded

2015

Country

Estonia

Website

www.feelingstream.com

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

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