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Average Ratings 0 Ratings

Total
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support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

Many data analytics solutions emphasize standalone reports and dashboards but often overlook the essential aspects of data curation, management, and governance for the extensive data sets that exist both within and outside of a company. Informer streamlines this entire process, providing scalability for large organizations and collaborating with SaaS providers. Rather than struggling to uncover vital insights hidden within your data, Informer allows teams throughout the organization to seamlessly navigate governed datasets, enabling them to build dashboards and disseminate content that supports informed business decisions based on credible and pertinent information. Gain immediate access to real-time data tailored to your department's needs to tackle important business inquiries. Additionally, you can arrange various data sources and leverage robust data discovery features to merge and analyze information effectively. With an intuitive interface, Informer facilitates true self-service data analysis and dashboard creation, empowering users to derive insights independently and efficiently. This enhances collaboration and accelerates decision-making processes across all levels of the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Addigy Yes 
Box No 
ConnectWise PSA Yes 
Customer Thermometer Yes 
Datto RMM Yes 
Datto Workplace Yes 
Digital.ai Continuum Yes 
Dropbox Yes 
IT Glue Yes 
Kaseya BMS Yes 
Liongard Yes 
OpenText Core DNS Protection Yes 
QuickBooks Enterprise Yes 
Rev.io PSA Yes 
RingCentral RingEX Yes 
ServiceNow Yes 
Strategy Overview Yes 
Strety Yes 
Zendesk Yes 

Integrations

Addigy No 
Box Yes 
ConnectWise PSA No 
Customer Thermometer No 
Datto RMM No 
Datto Workplace No 
Digital.ai Continuum No 
Dropbox No 
IT Glue No 
Kaseya BMS No 
Liongard No 
OpenText Core DNS Protection No 
QuickBooks Enterprise No 
Rev.io PSA No 
RingCentral RingEX No 
ServiceNow No 
Strategy Overview No 
Strety No 
Zendesk No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

Entrinsik

Founded

1984

Country

United States

Website

www.entrinsik.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics No 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive Yes 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards No 
Themes No 
Visual Analytics Yes 
Widgets Yes 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display Yes 
Simulation Models No 
Visual Discovery Yes 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

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