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Description
Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.
Description
HappyMetrix allows users to design visually appealing online data dashboards that consolidate all vital metrics in a single location by simply incorporating a few intuitive data widgets. Users can seamlessly integrate various important platforms such as Google Analytics, Google Sheets, Twitter, and Facebook, while also having the flexibility to add images or text as desired. A HappyMetrix dashboard consists of a series of data widgets, which function like compact tiles that illustrate specific metrics. Each widget can be easily repositioned and customized according to personal preferences, offering a range of basic configuration options like color, visualization type, and date range. If you wish to keep an eye on your essential metrics throughout the day, the presentation mode allows your dashboards to be displayed prominently on larger screens. Displaying a live dashboard in your office not only enhances visibility but also helps maintain focus on your business objectives. In this presentation mode, the dashboards update automatically, ensuring that you always have the most current information at your fingertips. This feature promotes a dynamic and engaging work environment, encouraging team members to stay informed and aligned with the company’s performance.
API Access
Has API
API Access
Has API
Integrations
Addigy
Auvik
Backup Radar
BizRatings
CrewHu
Customer Thermometer
Datto Workplace
GitHub
IT Glue
Jamf Now
Integrations
Addigy
Auvik
Backup Radar
BizRatings
CrewHu
Customer Thermometer
Datto Workplace
GitHub
IT Glue
Jamf Now
Pricing Details
$283 per month
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConnectWise
Founded
2011
Country
United States
Website
www.connectwise.com/platform/business-management/brightgauge
Vendor Details
Company Name
HappyMetrix
Founded
2012
Country
Belgium
Website
www.happymetrix.com
Product Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports