Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our innovative software empowers top enterprise retailers to achieve a remarkable increase of up to 70% in online traffic from customers looking to shop in physical locations, effectively converting that traffic into online-to-offline sales funnels that can enhance in-store revenue by as much as five times the average. Brickwork operates as a Software-as-a-Service solution that strengthens the digital footprint of brick-and-mortar stores, showcasing their distinctive services and assets through dedicated store pages, an advanced omnichannel store locator, and localized activation tools for services, appointments, events, and promotions. All consumer-facing interfaces and modals are designed to be responsive and adaptable, ensuring a seamless user experience across devices. The administrative application is specifically tailored for optimal performance on tablets and mobile devices. Moreover, Brickwork’s platform supports various translation strategies, enabling a unified global solution available in six languages right from the start. Additionally, the system automatically sends out NPS surveys following appointments and events, allowing businesses to track sentiment data over time and enhance customer satisfaction. This comprehensive approach not only drives foot traffic but also fosters long-term customer relationships.
Description
Effective review management is essential for any business, and Stratus offers a comprehensive solution for companies of all sizes to create, track, and oversee their online reviews. By consolidating reviews from essential platforms, you will never overlook another customer feedback. Stratus aggregates all feedback from Facebook and Google into a single, accessible dashboard. This feature enables you to respond to customer reviews, get alerts for new or negative feedback, and track your overall ratings, all from one user-friendly interface. Responding to reviews has never been more efficient; with our response templates, providing feedback is as simple as choosing a template and submitting your reply. You can design your own custom templates or utilize our ready-made options to enhance your productivity. Furthermore, robust business growth relies on understanding key metrics, and our review performance analytics give you a comprehensive view across all your locations, while sentiment analysis reveals the feelings behind the customer reviews, empowering you to make informed decisions. By leveraging these tools, you can significantly enhance your customer engagement strategy.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
No
Google Business Profile
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$39.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Brickwork
Country
United States
Website
www.brickworksoftware.com/solutions/
Vendor Details
Company Name
Click Rain
Founded
2008
Country
United States
Website
www.trystratus.com
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
No
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Store Locator
Analytics
No
Automatic Location Detection
No
Directions
No
Distance Calculation
No
Event Promotions
No
Mapping
No
Product Search Filtering
No
Promotions / Coupons
No
Search
No
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No