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Description
Brick & Click is the sole integrated platform for digital retailing that offers cohesive operational capabilities and exceptional digital engagement for both in-store and online environments. As consumers lead the way in embracing the Digital Revolution, it is essential for retailers to captivate their customers with advanced Unified Commerce functionalities. Our specialized focus, comprehensive insights, and established expertise in Retail Systems of Engagement set us apart from the competition. By utilizing our multi-channel retail software solutions, brands can strengthen and expand their customer relationships while delivering tailored and seamless omnichannel shopping experiences. Additionally, our Retail Center of Excellence unites individuals, processes, and technologies to enhance domain expertise and develop innovative technology solutions that encompass Microsoft Dynamics AX Retail, Hybris, BI, Analytics, and Mobility Solutions, ensuring that our clients stay ahead in a rapidly evolving market. This holistic approach not only enhances operational efficiencies but also equips retailers to meet the ever-changing demands of their customers.
Description
Enhance the digital experience of your physical store with Facelet, which improves service quality, optimizes customer engagement, boosts sales, and elevates brand awareness. Transform your iPad into a digital kiosk to discover innovative methods for interacting with customers, showcasing your brand, offering automated self-service solutions, and executing successful omnichannel strategies. Clearly present all the benefits of your products by including comprehensive product information. Keep your customers and visitors updated on present and future events and promotions. Integrate all your sales platforms into a cohesive in-store experience that resonates with customers. Draw in clients at third-party and pop-up venues while facilitating purchases from your online inventory. Effectively highlight any products and services you offer, including those exclusively available for online ordering. Increase your team’s productivity by equipping them with tablets as versatile tools for service and sales, ultimately fostering a more dynamic shopping environment. By leveraging these technologies, you can create a more engaging customer journey that not only meets but exceeds expectations.
API Access
Has API
API Access
Has API
Integrations
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per license
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sonata Software
Founded
1986
Country
India
Website
www.sonata-software.com/ip/industry-platforms/brick-click
Vendor Details
Company Name
Georgesoft
Founded
2015
Country
Estonia
Website
www.facelet.com/en-us/
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
