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features
design
support

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Description

Brick & Click is the sole integrated platform for digital retailing that offers cohesive operational capabilities and exceptional digital engagement for both in-store and online environments. As consumers lead the way in embracing the Digital Revolution, it is essential for retailers to captivate their customers with advanced Unified Commerce functionalities. Our specialized focus, comprehensive insights, and established expertise in Retail Systems of Engagement set us apart from the competition. By utilizing our multi-channel retail software solutions, brands can strengthen and expand their customer relationships while delivering tailored and seamless omnichannel shopping experiences. Additionally, our Retail Center of Excellence unites individuals, processes, and technologies to enhance domain expertise and develop innovative technology solutions that encompass Microsoft Dynamics AX Retail, Hybris, BI, Analytics, and Mobility Solutions, ensuring that our clients stay ahead in a rapidly evolving market. This holistic approach not only enhances operational efficiencies but also equips retailers to meet the ever-changing demands of their customers.

Description

Create a cohesive and tailored omnichannel shopping journey for both customers and partners. Build enduring connections through advanced omnichannel retail solutions that enhance your brand identity. Ensure remarkable buying experiences by integrating physical stores, digital platforms, and backend operations into a single commerce platform. Allow customers the flexibility to choose when, how, and where they wish to shop—utilizing any device and engaging with all available online and offline retail avenues. Facilitate options for customers to make online purchases and either pick them up in-store or have them delivered to their homes through interconnected ordering and fulfillment systems. Effectively oversee promotions and discounts across every retail channel by leveraging precise, real-time data regarding omnichannel sales and costs. Equip B2B organizations and their users with the specialized tools and features necessary for efficient self-service purchasing experiences. By doing so, you can significantly enhance customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALVAO Service Desk No 
Aidi No 
Bloomreach No 
CreativeTime Attendance No 
Expedite Commerce No 
GMDH Streamline No 
Glassix No 
Habsy No 
Microsoft Dynamics 365 No 
Omniful No 
OneStock No 
Prokeep No 
QueueBuster No 
Quivers No 
RTA Fleet Management No 
SVISION No 
SensePass No 
Yeastar P-Series PBX System No 
eShipz No 
onPhase No 

Integrations

ALVAO Service Desk Yes 
Aidi Yes 
Bloomreach Yes 
CreativeTime Attendance Yes 
Expedite Commerce Yes 
GMDH Streamline Yes 
Glassix Yes 
Habsy Yes 
Microsoft Dynamics 365 Yes 
Omniful Yes 
OneStock Yes 
Prokeep Yes 
QueueBuster Yes 
Quivers Yes 
RTA Fleet Management Yes 
SVISION Yes 
SensePass Yes 
Yeastar P-Series PBX System Yes 
eShipz Yes 
onPhase Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sonata Software

Founded

1986

Country

India

Website

www.sonata-software.com/ip/industry-platforms/brick-click

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Product Features

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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