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Description
BrandBastion is dedicated to enhancing your ability to listen and engage effectively on social media platforms. To achieve greater sales or improve brand value, it’s crucial to grasp what your audience prioritizes and to act promptly and appropriately. They eliminate harmful remarks—ranging from spam to discrimination and brand attacks—based on your tailored brand moderation criteria. Notifications are dispatched for matters requiring immediate attention, such as spikes in negative sentiment or reports of unusual occurrences. Additionally, BrandBastion’s social media engagement analysis offers you the opportunity to evaluate your existing advertisements or organic posts to uncover harmful comments and threats, engagement possibilities, urgent issues, and actionable optimization tips. This comprehensive approach empowers you to not only understand your audience better but also to enhance your overall social media strategy effectively.
Description
Eliminate hateful, racist, and brand-damaging remarks, as well as spam disrupting your social media presence. This advanced moderation system efficiently handles 22 languages in mere seconds. Trusted by organizations such as the NFL, NBA, NHL, NASCAR, and Premier League, as well as numerous consumer brands, it empowers them to regain control over their online interactions. Malicious comments are swiftly identified and erased from your posts before they can reach the eyes of your players or fans, ensuring your brand's integrity is safeguarded around the clock. Offensive remarks are concealed from everyone except the original poster, who remains oblivious to the fact that their comments are invisible to the rest of the world. With a combination of A.I. filtering technology and a dedicated team of over 1,000 human moderators monitoring your social media accounts continuously, your team is relieved from this burden. These human moderators are capable of detecting and removing harmful comments that may slip through automated systems. This single tool offers comprehensive management and customization of moderation across all social media platforms, enabling immediate action with preinstalled, regularly updated keyword and emoji filters that can be tailored to meet your brand’s specific needs. As a result, your online community can thrive in a safe and positive environment, allowing for genuine engagement without the worry of toxic interruptions.
API Access
Has API
No
API Access
Has API
No
Integrations
Dataddo
Yes
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
X (Twitter)
Yes
YouTube
Yes
Integrations
Dataddo
No
Facebook
No
Facebook Messenger
No
Instagram
No
X (Twitter)
No
YouTube
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BrandBastion
Founded
2013
Country
Finland
Website
www.brandbastion.com
Vendor Details
Company Name
Respondology
Country
United States
Website
respondology.com
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
Yes
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Product Features
Brand Protection
Case Management
No
Domain Monitoring
No
Investigation Management
No
Marketplace Monitoring
No
Mobile App Monitoring
No
Paid Search Monitoring
No
Prioritization
No
Social Media Monitoring
No
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
