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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At Brady Technologies, we are at the forefront of the energy transition, helping market participants navigate new challenges and opportunities with confidence. Our advanced software solutions bring clarity to complex problems and processes, enabling customers to enhance their trading and operations and meet tomorrow’s energy needs. Our software solutions support critical decision-making and help these regional and global leaders optimise their trading, power operations, and manage complex risks. Our technology facilitates increased automation and efficiency in the face of changing market dynamics including decentralisation, decarbonisation, diversity of generation assets, volatility and evolving regulation. We are proud of the spirit of partnership we have with our customers, many of whom have been with us for a decade or more. Furthermore, we are committed to our values of collaboration, innovation and delivery, to ensure we continue to meet their and the energy market’s needs in the future.

Description

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Xemelgo

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Xemelgo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$275 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brady Technologies

Founded

1985

Country

United Kingdom

Website

www.bradytechnologies.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/energy-utilities/cloud/

Product Features

Commodity Trading and Risk Management (CTRM)

Accounting Management
Blockchain Technology
Commodity Trading
Contract Management
Document Management
Financial Management
Logistics Management
Reporting/Analytics
Risk Management
Third Party Integration

Energy Trading and Risk Management (ETRM)

Accounting Management
Asset Analysis
Blockchain Technology
Contract Management
Document Management
Energy Trading
Financial Management
Product Scheduling
Reporting/Analytics
Risk Management
Third Party Integration
Trade Validation

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