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Average Ratings 38 Ratings

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ease
features
design
support

Description

Boundless presents adaptable and scalable pricing solutions tailored to the specific number of networks and services required by your business. It allows for the automation of deploying, migrating, and configuring extensive Cisco Meraki infrastructures, thereby enhancing the efficiency of overall network management. With the capability to collect logs on activities occurring within any network infrastructure and devices, troubleshooting becomes significantly quicker. The platform simplifies the configuration and management of public WiFi networks across numerous locations, enabling the creation of visually appealing captive portals with a diverse range of sign-on options. It enhances the security of guest WiFi services available to your users. You can swiftly deploy thousands of networks in just minutes using a CSV file, providing increased flexibility to make bulk configuration adjustments. It also allows for the cloning of configuration standards, facilitating the creation or migration of organizations. Advanced filters can be utilized to expedite the research of client devices, granting you heightened control over the level of access you offer to your organizations. Additionally, the comprehensive features ensure that your network management needs are met effectively and efficiently.

Description

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mailchimp
Addigy
BizRatings
ConnectBooster
ConnectWise Automate
CyberFOX Password Manager
Domotz
ESET Endpoint Security
LogicMonitor
Microsoft Outlook
Naverisk RMM & PSA
Passly
Pulseway
ScalePad
ScalePad Lifecycle Insights
ScalePad Lifecycle Manager
Thread
VIPRE Email Security
Wise-Sync

Integrations

Mailchimp
Addigy
BizRatings
ConnectBooster
ConnectWise Automate
CyberFOX Password Manager
Domotz
ESET Endpoint Security
LogicMonitor
Microsoft Outlook
Naverisk RMM & PSA
Passly
Pulseway
ScalePad
ScalePad Lifecycle Insights
ScalePad Lifecycle Manager
Thread
VIPRE Email Security
Wise-Sync

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boundless Digital

Founded

2016

Country

France

Website

www.boundlessdigital.com

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/business-management/psa

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Alternatives

Alternatives

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