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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your customer service experience through our live chat solutions designed for multiple agents. Seamlessly build and connect our chat functionalities with your CRM and social media tools by utilizing our APIs. Choose the model that aligns with your requirements, whether it's entirely automated bots, fully live chat, or a combination of both to achieve optimal results. Our proprietary AI engine leverages Natural Language Processing (NLP) to gain deeper insights into user intentions within typical business scenarios. This engine is versatile and operates with both text and voice messaging, and it can be augmented by external AI tools as needed. Our advanced AI incorporates cognitive models, machine learning, and NLP to deliver superior performance. The platform is designed to be robust, featuring extensive customization options for your bot behaviors. Through the Botmaker API, you can integrate your preferred platforms for various functionalities, including CRM, live chat, reporting, specific AI tasks, pipeline management, and more. We are committed to assisting you in developing and integrating tailored solutions for your unique projects, ensuring that your business meets the ever-evolving demands of customer engagement. Our comprehensive approach guarantees that you can effectively manage customer interactions across multiple channels.

Description

Introducing an advanced virtual agent designed for automating both inbound and outbound voice and chat interactions with your desired audience. This all-in-one platform provides business process automation through voice and text, ensuring accessibility around the clock and across multiple languages. With this solution, you can effortlessly manage all conversation-driven business operations from initiation to completion. Scotty is offered as a managed service under a pay-per-use pricing model, eliminating the need for any initial investment. By leveraging your existing data, Scotty crafts relevant and contextual customer journeys while delivering real-time insights. No more long waits - Scotty efficiently manages inbound and outbound phone calls from beginning to end. It is capable of scaling from a single interaction to millions of calls, chats, and emails on the same platform. You won’t incur any license fees or monthly payments; you only pay for the contacts you utilize. Additionally, Scotty facilitates straightforward and effective integration, allowing for seamless connections between your current platforms and teams. This innovative solution is designed to enhance customer engagement and streamline operations for businesses of all sizes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Google Assistant Yes 
Salesforce Yes 
Slack Yes 
WhatsApp Yes 
Zendesk Yes 
Alexa Yes 
Amplience No 
Freshdesk No 
Gensys X No 
Google Cloud Platform No 
HubSpot Customer Platform No 
Magento No 
Microsoft Dynamics 365 Finance No 
Okta No 
Oracle Cloud Infrastructure No 
Sage Accounting No 
Skype Yes 
WooCommerce No 
Workday Extend No 

Integrations

Facebook Messenger Yes 
Google Assistant Yes 
Salesforce Yes 
Slack Yes 
WhatsApp Yes 
Zendesk Yes 
Alexa No 
Amplience Yes 
Freshdesk Yes 
Gensys X Yes 
Google Cloud Platform Yes 
HubSpot Customer Platform Yes 
Magento Yes 
Microsoft Dynamics 365 Finance Yes 
Okta Yes 
Oracle Cloud Infrastructure Yes 
Sage Accounting Yes 
Skype No 
WooCommerce Yes 
Workday Extend Yes 

Pricing Details

$149 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Botmaker

Founded

2016

Country

Argentina

Website

botmaker.com/en/services/

Vendor Details

Company Name

Scotty Technologies

Country

Netherlands

Website

scottytechnologies.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

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ConversionIQ.ai

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