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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your customer service experience through our live chat solutions designed for multiple agents. Seamlessly build and connect our chat functionalities with your CRM and social media tools by utilizing our APIs. Choose the model that aligns with your requirements, whether it's entirely automated bots, fully live chat, or a combination of both to achieve optimal results. Our proprietary AI engine leverages Natural Language Processing (NLP) to gain deeper insights into user intentions within typical business scenarios. This engine is versatile and operates with both text and voice messaging, and it can be augmented by external AI tools as needed. Our advanced AI incorporates cognitive models, machine learning, and NLP to deliver superior performance. The platform is designed to be robust, featuring extensive customization options for your bot behaviors. Through the Botmaker API, you can integrate your preferred platforms for various functionalities, including CRM, live chat, reporting, specific AI tasks, pipeline management, and more. We are committed to assisting you in developing and integrating tailored solutions for your unique projects, ensuring that your business meets the ever-evolving demands of customer engagement. Our comprehensive approach guarantees that you can effectively manage customer interactions across multiple channels.

Description

For business leaders, the pathway to success lies in scalable solutions that offer strong security and high levels of personalization. We guide you every step of the way, ensuring that the solutions we provide seamlessly integrate with your current workflows and require minimal effort to learn. Reach out to us to explore how we can leverage social media to benefit your business. EasySocial aims to make digital marketing more accessible for businesses of all sizes by smartly automating repetitive tasks. This approach allows small and medium enterprises to concentrate on their operational hurdles while enabling large corporations to streamline their efforts toward pinpointing customers who are ready to make a purchase. By focusing on these aspects, we help businesses thrive in an ever-evolving digital landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
X (Twitter) Yes 
Alexa Yes 
AtomChat No 
Facebook Messenger Yes 
Google Assistant Yes 
Google Workspace Yes 
LinkedIn No 
Mercado Libre Yes 
Salesforce Yes 
Skype Yes 
Slack Yes 
Telegram Yes 
Zendesk Yes 
Zoho Connect Yes 

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
X (Twitter) Yes 
Alexa No 
AtomChat Yes 
Facebook Messenger No 
Google Assistant No 
Google Workspace No 
LinkedIn Yes 
Mercado Libre No 
Salesforce No 
Skype No 
Slack No 
Telegram No 
Zendesk No 
Zoho Connect No 

Pricing Details

$149 per month
Free Trial No 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Botmaker

Founded

2016

Country

Argentina

Website

botmaker.com/en/services/

Vendor Details

Company Name

EasySocial

Founded

2021

Website

easysocial.io

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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