Average Ratings 3 Ratings
Average Ratings 4 Ratings
Description
BotSailor is an advanced platform that leverages AI to automate multi-channel chatbot interactions, helping businesses enhance engagement and boost sales. It facilitates communication across various platforms such as WhatsApp, Facebook Messenger, Telegram, Instagram, and Web Chat, all managed from a unified dashboard.
This innovative tool allows companies to efficiently oversee their marketing efforts and customer support operations. Tailored for eCommerce brands, agencies, and SaaS businesses, BotSailor features a no-code visual flow builder and a white-label reseller option, which simplifies the process of scaling messaging automation while ensuring compliance with Meta's regulations.
The platform excels in various areas, including:
- Utilizing WhatsApp Cloud API for marketing initiatives
- Sending notifications for cash on delivery orders and abandoned carts
- Integrating AI agents and assistants
- Reminding clients about appointment bookings
- Promoting events and sales through targeted campaigns
- Automating customer support tasks
- Implementing webhook workflows to streamline processes
- Offering advanced broadcasting capabilities alongside a shared inbox
- Providing a white-label reseller system that enhances branding opportunities
With its numerous features, BotSailor stands out as a comprehensive solution for businesses looking to optimize their communication strategies.
Description
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
Shopify
Yes
WhatsApp
Yes
WordPress
Yes
Boost.ai
No
Freshsales
No
Inn-Flow
No
Integry
No
Kaleyra
No
Integrations
Facebook
Yes
Instagram
Yes
Shopify
Yes
WhatsApp
Yes
WordPress
Yes
Boost.ai
Yes
Freshsales
Yes
Inn-Flow
Yes
Integry
Yes
Kaleyra
Yes
Pricing Details
$10.99
Basic - Free
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly
Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly
Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Free Trial
Yes
Free Version
Yes
Pricing Details
$15.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BotSailor
Founded
2022
Country
Bangladesh
Website
botsailor.com
Vendor Details
Company Name
Freshworks
Founded
2011
Country
United States
Website
www.freshworks.com/live-chat-software/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes