Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
This specialized AI, crafted with precision, is focused exclusively on enhancing lead generation and acquiring new customers at the top of the sales funnel. It adeptly comprehends vocal responses to a myriad of intents and countless phrases through advanced deep learning techniques. Featuring an indistinguishable human-like voice, it offers various persona options tailored to each campaign's needs. The system's capability to assign distinct voices for different campaigns elevates its effectiveness. Drawing on over a decade's worth of insights from call center operations, this AI continues to evolve and improve. Its design allows seamless transfer of campaigns and pitches across multiple partners, ensuring continuity in messaging. With the flexibility to adjust outreach hours and manage AI capacity dynamically, one can envision deploying over a hundred AI representatives instantly as required. The technology showcases the best voicemail and silence detection features in the industry. Additionally, it provides real-time recognition of call dispositions, along with predictive analysis for post-call outcomes, ensuring proactive engagement. Moreover, it can instantly log and recognize any requests to refrain from further contact, enhancing compliance and respect for customer preferences. This innovative approach is revolutionizing how businesses connect with their audiences.
Description
PhoneIQ, the leading Phone System and Call Center platform for companies using Salesforce.
We provide our customers with a unified suite for communications that brings together telephony, power dialing, SMS, inbound call handling, and much more into one easy-to-use system that runs on Salesforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Salesforce Agentforce Health
No
Salesforce Agentforce Service
No
Integrations
Salesforce
Yes
Salesforce Agentforce Health
Yes
Salesforce Agentforce Service
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Boom AI
Founded
2007
Country
United States
Website
boom.ai/product/
Vendor Details
Company Name
PhoneIQ
Founded
2018
Country
United States
Website
www.phoneiq.co
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Lead Generation
Contact Discovery
No
Contact Import/Export
No
Lead Capture
No
Lead Database Integration
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Visitor Identification
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
No
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes