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Description
This specialized AI, crafted with precision, is focused exclusively on enhancing lead generation and acquiring new customers at the top of the sales funnel. It adeptly comprehends vocal responses to a myriad of intents and countless phrases through advanced deep learning techniques. Featuring an indistinguishable human-like voice, it offers various persona options tailored to each campaign's needs. The system's capability to assign distinct voices for different campaigns elevates its effectiveness. Drawing on over a decade's worth of insights from call center operations, this AI continues to evolve and improve. Its design allows seamless transfer of campaigns and pitches across multiple partners, ensuring continuity in messaging. With the flexibility to adjust outreach hours and manage AI capacity dynamically, one can envision deploying over a hundred AI representatives instantly as required. The technology showcases the best voicemail and silence detection features in the industry. Additionally, it provides real-time recognition of call dispositions, along with predictive analysis for post-call outcomes, ensuring proactive engagement. Moreover, it can instantly log and recognize any requests to refrain from further contact, enhancing compliance and respect for customer preferences. This innovative approach is revolutionizing how businesses connect with their audiences.
Description
Voice communications are still the most popular way for customers to communicate with organizations. Voice is the most natural interface. However, it can be the most difficult to get insights from. Consider the contact center as an example. Although contact centers are experts in measuring call data, they rely on post-call surveys for quality measurements. The actual content of conversations is often ignored. Post-call surveys are not able to capture or understand the depth and meaning of what is being said. The number of VoiceAI ecosystem users have used in the past 12 months to process their calls. Reduced fines through improved risk management and compliance processes Reduced fines through improved risk management and compliance processes. Increased sales offering and customer profiling through deeper insight into customer journey. Conversion can be boosted by identifying verbal trends that lead directly to a sale.
API Access
Has API
API Access
Has API
Integrations
Azure Synapse Analytics
Genesys Cloud CX
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Boom AI
Founded
2007
Country
United States
Website
boom.ai/product/
Vendor Details
Company Name
Call Journey
Founded
2009
Country
Australia
Website
www.calljourney.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
