Scout Reviews

Scout

2.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 2 out of 5 stars
ease 4 out of 5 stars
features 2 out of 5 stars
design 5 out of 5 stars
support 1 out of 5 stars

Description

BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.

Description

Scout is the latest standard in dog walking and pet sitting software. Dog walkers and pet sitters all over the world love our easy-to-learn, modern app experience. Scout offers the simplicity that your clients want and the robust features that your team needs. You get repeat appointments, GPS tracking, automated billing, and the best custom branding options available in the pet sitting industry. Scout is the preferred choice for pet sitters all over the world. Register today to get a free trial -- you don't need a credit card.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 
Xero Yes 

Integrations

QuickBooks Online No 
Stripe No 
Xero No 

Pricing Details

$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$25/Month
$25/month for up to 1 user per month
$15/month for each additional active Staff user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Book'n

Founded

2026

Country

Canada

Website

www.booknbuddy.com

Vendor Details

Company Name

PetMethod

Founded

2015

Country

United States

Website

www.scoutforpets.com

Product Features

Kennel

Appointment Management No 
Calendar Management No 
Customer Management No 
Pet Birthday Tracking No 
Pet Grooming No 
Photo Management No 

Product Features

Pet Sitting

Billing & Invoicing Yes 
Client Management Yes 
Credit Card Processing Yes 
Customer Portal Yes 
GPS Check-in / Check-Out Yes 
Key Management Yes 
Recurring Appointments Yes 
Scheduling Yes 
Staff Management Yes 

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